Cleaner
MitieThe Breakroom Take
- Pays all ages fairly
- Recommended by students
About Mitie
Mitie is a facilities management company. Their services include cleaning, engineering, waste and energy.
Job description from Mitie
Contract Type: Part Time.
Hours: 10 hours per week.
Location: Menzies Distribution - Portsmouth - Farlington.
In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivery excellent customer service and seeking ways to continuously improve and exceed expectations.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
In order to be successful in this role you will need have the ability to communicate and read basic English, previous cleaning experience is desirable but not essential and have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.

Job insights from Breakroom
Cleaners and domestics
Cleaners carry out general cleaning of offices, shops and homes.
What you’ll do as a cleaner and domestic:
- Do general cleaning in industrial buildings, offices or homes
- Clean cars or gardens
- Follow Health and Safety guidelines
- Vacuum carpets, clean upholstery and clean bathrooms
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Physical activity
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
- Wearing a uniform
Open in
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Menzies Distribution, Unit 1 Solent 27, Walton Road, Portsmouth, Hampshire, PO6 1SX, United Kingdom

What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Mitie pay cleaners enough to live on?
Some people are not paid a living wage.
How we know this
58% of people say they are paid below the Real Living Wage for where they live.Based on data from 40 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Mitie pay cleaners market rates?
Only some people are paid above average for their job.
How we know this
42% of people are paid below average for the type of work they do.Based on data from 52 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do cleaners at Mitie get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what Mitie pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 57 people who took the Breakroom Quiz between June 2023 and April 2025.
Needs improving
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Most people don’t get paid breaks
Do cleaners at Mitie get paid breaks?
No. Most people don’t get paid breaks.
How we know this
79% of people say they don’t get paid breaks.Based on data from 39 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Mitie pay cleaners sick pay?
No. Most people don’t get proper sick pay.
How we know this
87% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 45 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do cleaners at Mitie do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
67% of people report that they don’t do extra unpaid work.Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do cleaners get of their shift pattern at Mitie?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 74% of people with changing schedules report getting one week notice or less.
- 4% of people with changing schedules report getting two weeks notice.
- 4% of people with changing schedules report getting three weeks notice.
- 17% of people with changing schedules report getting four weeks notice or more.
Based on data from 23 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do cleaners at Mitie worry about hours?
Most people don’t worry about getting enough hours.
How we know this
74% of people report they don’t worry about getting enough hours.Based on data from 50 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do cleaners at Mitie get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
50% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 46 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Needs improving
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Hard to change shifts
How easy is it for cleaners at Mitie to change shifts?
Most people find it hard to change shifts.
How we know this
68% of people report that it’s hard to change shifts if they need to.Based on data from 38 people who took the Breakroom Quiz between June 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for cleaners to book a holiday at Mitie?
Most people find it easy to book holiday.
How we know this
76% of people report it’s easy to book holidays.Based on data from 45 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do Mitie managers change cleaners shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
85% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 48 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for cleaners to take sick leave at Mitie?
Some people find it hard to take sick leave.
How we know this
49% of people report that it’s hard to take time off if they are sick.Based on data from 39 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as cleaners at Mitie good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
55% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 22 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do cleaners at Mitie feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
37% of people say they’re not treated with respect by their managers.Based on data from 43 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do cleaners at Mitie get proper breaks?
Some people don’t get proper breaks.
How we know this
58% of people report that they don’t get to take proper breaks.Based on data from 40 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful for cleaners to work at Mitie?
Most people feel stressed here.
How we know this
70% of people say they often feel stressed at work.Based on data from 46 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do cleaners at Mitie enjoy their jobs?
Only some people enjoy their job.
How we know this
39% of people report they don’t enjoy their job.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Okay
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Only some people recommend their team
Do cleaners at Mitie recommend working with their team?
Only some people recommend working with their team.
How we know this
60% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 52 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do cleaners get enough training when they start at Mitie?
Some people didn’t get enough training when they started.
How we know this
51% of people report they didn’t get enough training when they started working here.Based on data from 49 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are cleaners given support to progress at Mitie?
Most people aren’t given support to progress here.
How we know this
In the last year, 78% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 46 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do cleaners think Mitie head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
89% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 44 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do cleaners feel well informed about how Mitie is doing?
Only some people feel well informed about how the company is doing.
How we know this
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 47 people who took the Breakroom Quiz between May 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Mitie employees say about their job
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Best thing
Shift pattern
Worst thing
Standing for 11 hours
Security officer at Mitie, December 2024
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Best thing
Its not difficult. The people I work with are great.
Worst thing
12 hr shifts 4 on 4 off is nice but sleep is hard sometimes. Management dont listen to people all too well. Theres a workplace war between dayshift and night shift.
Employee at Mitie, December 2024
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