Food and Beverage Supervisor - Cameron Grill
Cameron House
£27539.20 per year
Alexandria, G83 8QZ, United Kingdom
Full time
The Breakroom Take
- Respectful managers
About Cameron House
Cameron House is a luxury hotel and spa on Loch Lomond in Scotland.
Job description from Cameron House
ABOUT US:
Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.
THE ROLE:
With ambition to be the best Grill Restaurant in Scotland, Cameron Grill sits in the heart of Cameron House with wonderful views across Loch Lomond. This setting is intimate, elegant and welcoming, whilst accommodating 180 covers. You will support the Restaurant Manager to manage your large team to be confident, friendly, and knowledgeable in the delivery of classical grill A la Carte and TDH menus with a focus on local ingredients.
Table side theatre and sommelier service delivered with flair will ensure Cameron Grill's prominent role in delivering our vision to be Scotland's leading 5* resort.
As F&B Supervisor your scope will be to support the Cameron Grill Manager team by leading your shift and overseeing in the day-to-day performance of the team.
Key things you will be responsible for:
- Proficiency in the tasks of Food and Beverage Assistant, including mise en place
- cleanliness, setting tables, taking orders, service of food and drinks, billing and payments
- Leading daily briefings and handovers
- Organising the daily workload, delegate tasks and co-ordinate breaks
- Monitoring performance via checklists and SOPs
- Providing feedback, and undertake informal counselling to support improved performance
- Supporting the team with any shift challenges
- On job training of new employees
- Handling and resolving guest feedback
- Departmental requisitions
- Billing queries, adjustments and recoveries
- Cash ups and banking
WHO WE ARE LOOKING FOR:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.
- People who want to achieve great things - your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
- People who are naturally friendly - who genuinely care about our guests and the service they receive.
- People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
- People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
- People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
- Experience of supervision and of working in similar quality Food and Beverage environment
- To be thorough, with keen attention to detail
- Ability to quickly build excellent working relationships
- A flexible approach to work to meet operational demand
- Excellent communication skills
- Basic IT skills with knowledge of Office software and ability to use technology
WHAT'S IN IT FOR YOU?
Here's what to expect when you work as part of our team:
- Free meals when on duty, in our team cafes
- Pension scheme and Wagestream financial services
- Long service awards involving recognition with high street shopping vouchers and overnight stays
- Enhanced holidays with long service
- Free Leisure Club Membership, with friends and family discounts
- Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
- On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
- Lifeworks App - lots of discounts on everyday purchases, with brand that you love
- Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
- Free parking
- At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.
Cameron House Cameron House, Loch Lomond, Alexandria, Dunbartonshire, G83 8QZ
- Job RefCAM2479
- BranchCameron House
- Salary/Benefits£27539.20 gross per annum plus excellent Company benefits
- Contract typePermanent
- HoursFull Time
- Shift patternWorking hours typically between 6.30am to Close.
- Hours per week40 hours, 5 days from 7 which will include weekends.
- Date posted06/04/2025
- Closing date08/05/2025
Job insights from Breakroom
Bar, restaurant and kitchen supervisors
Bar, restaurant and kitchen supervisors are responsible for the day-to-day running of their bar or restaurant and make sure customers are happy with the food and service they receive
What you’ll do as a bar, restaurant and kitchen supervisor
- Plan menus with your chefs
- Organise shifts and rotas for kitchen, waiting and bar staff
- Recruit staff and help to train them
- Plan events like weddings or birthdays
- Manage stock and budgets
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Wearing a uniform
- Cleaning
- Anti-social hours
- Managing people
- Using a computer
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Cameron House pay a living wage?
Most people are not paid a living wage.
How we know this
74% of people say they are paid below the Real Living Wage for where they live.Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Cameron House pay market rates?
Only some people are paid above average for their job.
How we know this
47% of people are paid below average for the type of work they do.Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at Cameron House get paid breaks?
No. Most people don’t get paid breaks.
How we know this
96% of people say they don’t get paid breaks.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Cameron House pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
100% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 23 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do workers at Cameron House do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
77% of people report that they don’t do extra unpaid work.Based on data from 22 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Cameron House?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 90% of people with changing schedules report getting one week notice or less.
- 5% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 5% of people with changing schedules report getting four weeks notice or more.
Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Cameron House worry about hours?
Most people don’t worry about getting enough hours.
How we know this
83% of people report they don’t worry about getting enough hours.Based on data from 12 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Good
-
Most people get a choice of shifts
Do Cameron House workers get to choose the shifts they work?
Most people get enough choice over which shifts they work.
How we know this
68% report that their manager gives them enough choice over which shifts they work.Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Cameron House workers to change shifts?
Some people find it hard to change shifts.
How we know this
56% of people report that it’s hard to change shifts if they need to.Based on data from 18 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
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Can be hard to book holiday
How easy is it to book a holiday at Cameron House?
Some people find it hard to book holiday.
How we know this
39% of people report it’s hard to book holidays.Based on data from 23 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Cameron House managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
48% of people say their manager changes their shifts at the last minute.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Needs improving
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Most people find it hard to take sick leave
How easy is it to take sick leave at Cameron House?
Most people find it hard to take sick leave.
How we know this
71% of people report that it’s hard to take time off if they are sick.Based on data from 17 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
-
Most people feel treated with respect
Do people at Cameron House feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
70% of people say they’re treated with respect by their managers.Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
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Only some people get proper breaks
Do people at Cameron House get proper breaks?
Some people don’t get proper breaks.
How we know this
43% of people report that they don’t get to take proper breaks.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
-
Most people are stressed
Is it stressful to work at Cameron House?
Most people feel stressed here.
How we know this
92% of people say they often feel stressed at work.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Cameron House enjoy their jobs?
Only some people enjoy their job.
How we know this
40% of people report they don’t enjoy their job.Based on data from 20 people who took the Breakroom Quiz between April 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at Cameron House recommend working with their team?
Only some people recommend working with their team.
How we know this
50% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Cameron House?
Some people didn’t get enough training when they started.
How we know this
52% of people report they didn’t get enough training when they started working here.Based on data from 23 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Cameron House?
Only some people are given support to progress here.
How we know this
In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 22 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Cameron House head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
87% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 23 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Cameron House is doing?
Only some people feel well informed about how the company is doing.
How we know this
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 21 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Cameron House employees say about their job
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Best thing
The hours aren’t taking up h whole day
I get to pick all of my own over timeWorst thing
Expectations to do things i can’t always compete
Employee at Cameron House, April 2025
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Best thing
The people I work with
Worst thing
Unfair pay
Bartender at Cameron House, October 2024
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