Warehouse Operative - Dordon
OcadoThe Breakroom Take
- Good employer
- Pays all ages fairly
- Good shift notice
- Respectful managers
- Proper training
About Ocado
Ocado is a retailer. They sell food, including M&S food products, and operate exclusively online.
Job description from Ocado
Warehouse Operative - Dordon
Tamworth, Staffordshire, United Kingdom
Pick a career that offers bags of possibilities! Join Ocado Logistics today.
Here at Ocado Logistics it's our mission to provide an outstanding customer experience – making sure we provide the biggest variety, the best quality and all in time for tea!
As a Warehouse Operative for Ocado Logistics, you are at the beating heart of our delivery team ensuring everyone of our 215,000 orders per week are correct and received undamaged and on time, every time.
In return we offer an onsite restaurant, plenty of parking for you to get to and from work and a variety of areas and shift options so you can plan your work-life balance around picking up the kids or further study. We work hard to ensure our warehouse operatives receive work patterns 6 - 13 weeks in advance, giving you bags of time to plan time with your family and friends.
We have roles in the following areas;
Despatch - You'll play an important role in ensuring our customers' shopping is loaded into the correct vans for our drivers to pick up - by loading pre packed individual plastic boxes of shopping (we call them totes) into frames which are then loaded into our delivery vans. You are at the heart of the customer journey as our despatchers also sort and organise totes coming back to site. This is a physical role as some of the boxes can be heavy, so there’s no need for a gym membership!
Pick – Our pickers are focused on attention to details and taking care - picking and packing specific customer orders into the shopping totes. This is a process that requires you to handle goods with care as we want to ensure that all of our customers' goods are received in tip top condition. It can be a game of skill and speed as you ensure the right products go in the right bags and we pick and pack over 9.5m items per week in Dordon alone.
Inbound – Our Inbound operatives are our quality assurance team. You'll be receiving goods from suppliers and once ensuring they are in tip-top condition, putting these into totes so that our pickers can do their jobs.
You will be required to work across both ambient and chilled areas (-5℃) in the above roles.
Freezer – This role involves you working in a very big freezer in temperatures of up to -25℃ Your safety is our top priority though, so full thermal gear is provided – but if you like the cold, this is the job for you!
Food shopping never stops so we operate a 24 hour warehouse and it’s a buzzy environment that is continually on the go. There’s a shift time to suit everyone – whether you are a morning person or a night owl, and we operate 4 day/night rotas in a week:
Daytime Pickers/Freezer Operatives - 4:30 - 14:30 - 4 days
Night time Pickers/Freezer Operatives - 18:35 - 04:35 - 4 nights
Daytime Despatch Operative - 06:00 - 16:00 - 4 days
Night time Despatch Operatives - 20:05 - 06:05 - 4 nights
Days Inbound - 08:00 - 19:00 - 4 days
Nights Inbound - 19:00 - 06:00 - 4 nights
In return we offer:
A starting salary of £12.24 per hour
With a night shift premium (between the hours of 10pm and 6am) – of an additional £2.00 per hour
And a Freezer Premium of £0.90p per hour
Overtime is paid at a basic rate of 1.25x
Whilst a safe working environment in our warehouses is top of mind and goes without saying we also offer a shopping list of perks that you can tailor to suit your lifestyle including:
- Enhanced digital GP service for you and your immediate family
- 50% earned salary advances for four-weekly paid employees
- High street shopping and restaurant discounts - including 15% off your weekly shop with Ocado.com
- Up to 7% matched pension contributions after three months of service
- Established car share commuting scheme
And if you decide being a warehouse operative isn't for you and you would like to pursue a career with Ocado – there’s plenty of opportunities for progression – as 87% of our salaried roles are filled by internal colleagues!
So what do we need from you?
You don’t need any previous experience to join our friendly team. Just bring yourself and a positive attitude and our amazing training team will do the rest!
You must be over 18 to apply.
How to apply:
Simply fill out an online application (no CV required), and our friendly recruitment team will be in touch!
About Ocado Logistics
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves (robots included) and get stuck in.
Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

Job insights from Breakroom
Warehouse operative
Warehouse operatives take delivery of goods, and pick, pack and dispatch products
What you’ll do as a warehouse operative:
- Take delivery of goods and raw materials
- Pack and wrap goods
- Check for damaged or missing items
- Make sure stock is stored correctly and safely
- Load goods ready for dispatch
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Night work
- Cleaning
- Physical activities
What employees say
Pay
-
Okay
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Only some people are paid a living wage
Do Ocado pay warehouse operatives enough to live on?
Some people are not paid a living wage.
How we know this
48% of people say they are paid below the Real Living Wage for where they live.Based on data from 27 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Ocado pay warehouse operatives market rates?
Only some people are paid above average for their job.
How we know this
59% of people are paid below average for the type of work they do.Based on data from 29 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do warehouse operatives at Ocado get paid breaks?
No. Most people don’t get paid breaks.
How we know this
93% of people say they don’t get paid breaks.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Ocado pay warehouse operatives sick pay?
No. Most people don’t get proper sick pay.
How we know this
81% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 27 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do warehouse operatives at Ocado do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
39% of people report that they do extra work that they don’t get paid for.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
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Less than 4 weeks notice of shifts
How much notice do warehouse operatives get of their shift pattern at Ocado?
Only some people get 4 weeks notice of when they’re working.
How we know this
- 31% of people with changing schedules report getting one week notice or less.
- 12% of people with changing schedules report getting two weeks notice.
- 8% of people with changing schedules report getting three weeks notice.
- 50% of people with changing schedules report getting four weeks notice or more.
Based on data from 26 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do warehouse operatives at Ocado worry about hours?
Most people don’t worry about getting enough hours.
How we know this
86% of people report they don’t worry about getting enough hours.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do warehouse operatives at Ocado get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
60% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for warehouse operatives at Ocado to change shifts?
Some people find it hard to change shifts.
How we know this
53% of people report that it’s hard to change shifts if they need to.Based on data from 17 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it for warehouse operatives to book a holiday at Ocado?
Most people find it easy to book holiday.
How we know this
68% of people report it’s easy to book holidays.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Ocado managers change warehouse operatives shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
86% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 29 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for warehouse operatives to take sick leave at Ocado?
Some people find it hard to take sick leave.
How we know this
43% of people report that it’s hard to take time off if they are sick.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Needs improving
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Most parents say it’s bad
Is working as warehouse operatives at Ocado good if you have caring responsibilities?
Most parents and carer say this is a bad place to work.
How we know this
75% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 12 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
-
Good
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Most people feel treated with respect
Do warehouse operatives at Ocado feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do warehouse operatives at Ocado get proper breaks?
Most people get proper breaks.
How we know this
80% of people report that they get to take proper breaks.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for warehouse operatives to work at Ocado?
Some people feel stressed here.
How we know this
65% of people say they often feel stressed at work.Based on data from 26 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do warehouse operatives at Ocado enjoy their jobs?
Only some people enjoy their job.
How we know this
64% of people report they don’t enjoy their job.Based on data from 22 people who took the Breakroom Quiz between April 2023 and April 2025.
Okay
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Only some people recommend their team
Do warehouse operatives at Ocado recommend working with their team?
Only some people recommend working with their team.
How we know this
62% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 29 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do warehouse operatives get enough training when they start at Ocado?
Most people got enough training when they started.
How we know this
86% of people report they got enough training when they started working here.Based on data from 28 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are warehouse operatives given support to progress at Ocado?
Only some people are given support to progress here.
How we know this
In the last year, 64% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do warehouse operatives think Ocado head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
71% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 24 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do warehouse operatives feel well informed about how Ocado is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 25 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Ocado employees say about their job
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Best thing
Visiting new places
Worst thing
Stress from driving for long poeriods
CSTM at Ocado, February 2025
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Best thing
We get paid for full shifts even when we finish early
Worst thing
The risk of the job, accidents in the road and expected to work in extremely harsh conditions and the dark
Employee at Ocado, January 2025
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