7.5t Delivery & Install Driver

I think the people I worked with would be the best part as hey we’re all very welcoming and just a fun group.

It feels like you have been dumped in a mess as there’s so much happening and selling to someone can be very challenging while also being practically told I need to do better by managers while still not knowing really how to.

It's rewarding being able to help people and actually find what they require, being able to talk to people and develop my own personal skills is also good. Sales can be fun at times.
Most of the coworkers are sound people who are in the same shoes as you.
Managers are nice people who want the best in terms of sales and employees but go about it in the wrong way.

Managers often push for targets that are not achievable with what they provide you, for example discounts.
Having to deal with people being rude to you on an hourly basis because your store is lacking in things such as stock or systems not working.
Hours are massively overloaded and sometimes you will find a 16 or 17 year old working 11 hours or more without being asked beforehand.
We get shoplifters nearly on a daily basis and when things kick off it can make you feel unsafe, especially when the police react in a way towards us which makes us feel we have acted wrong.
Abuse thrown at repair teams for not being able to provide returns or repairs can result in workers having to take breaks either for their safety or mental health. And so on.

Most of the staff are great, just a couple managers and ‘wannabe’ managers ruin it.

Having not enough staff or hours, we get spread so thin and then get made to feel like sh*t if we get ill or have to take leave due to parental reasons. SOME managers care too much about targets and belittle you if you don’t do well enough.

Fast paced and engaging. Good engagement with LGBTQIA+ and Pride related things. Good discounts and the cinema tickets perk is very good as it includes the option to buy popcorn and drink combos as well. The colleagues are nice to work with and the hours I work aren't unreasonable.

Understaffed constantly, the introduction of the "colleagues unleashed" initiative now the company the the trained specialists to work in all departments and hit all the designated KPI's for no significant increase in wages, no time to actually learn all the new things we have to do so we're often learning as we go and end up making a lot of mistakes.

Discount is good, booking holiday is never a problem and the people make it fun

Heavy sales targets, often threatened with been sacked if not met especially with selling care and broadband, have to fight just to get a lunch break, made to do dodgy sales in order to met target. Short staffed a lot

Get to look at new tech, 10% staff discount and the colleagues

Hard to get a lunch break, heavy sales targets, being threaten of being sacked if targets are not met, short staffed and dodgy sales which management encourage to hit targets

Talk to lots of people, getting a good sale always feels good. Staff are friendly.

Commission is very low and if you're in a smaller store where there is very little chance of getting it doubled (for colleagues who sell lots) its not worth the effort required. Only get hours if you're really good. Customers are angry at you for things out of your control.

Everyone at the store is kind and friendly, we all get along really well.

There are many targets and it is expected that we hit every target. It is hard to talk customers into buying stuff that they don’t want to hit target