Learning and Support Worker
NovusThe Breakroom Take
About Novus
Novus provides education services to people in prisons.
Job description from Novus
Are you passionate about making a real difference in the lives of learners? We're looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you're driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support students in their learning journey and empower them to succeed!
What the role entails
We are seeking a dedicated Learning Support Worker to deliver Reading Support within a prison environment. In this role, you will work closely with learners who require additional help with literacy, providing tailored support to improve their reading skills and confidence. As a Learning and Support Worker at HMP Leeds, you will be responsible for the carrying out of learner inductions, screening and assessment activities for prospective and existing learners, agreeing support needs and starting points for learning and encouraging and motivating prisoners to engage in education. This role is site-based, working 37hrs per week on a full-time, permanent basis.
Who are Novus?
Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that also include, MOL, Total People, UCEN, and LTE group operations. We are currently rated "Good" by Ofsted. We have partnerships with over 1000 industry and employer partners to ensure our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.
Site information
Leeds Prison, also known as HMP Leeds, is a Category B men's prison. Established in 1847, it has played a significant role in the UK's correctional system. The facility can house over 1,200 inmates and offers various programs aimed at rehabilitation and skill development. Leeds Prison is a prominent correctional facility in West Yorkshire, UK, with a long history of housing inmates of varying categories.
Remuneration and Benefits
Successful candidates will be offered a salary of £24,242.40 - £26,001 per annum. As part of the LTE Group family, colleagues also benefit from the following package:
35 days annual leave plus 8 bank holidays
2 hours for wellbeing / personal development per week
Significant Pension contributions
Retail Discounts
Employee Assistance Program
Cycle to work scheme
Role Responsibilities
Deliver one-to-one and small group reading interventions.
Support learners in developing reading comprehension and fluency.
Work alongside prison education staff to encourage engagement in learning.
Adapt support strategies to meet individual learning needs.
Monitor progress and provide feedback to learners and line manager.
Promote a positive and inclusive learning environment.
Requirements:
Strong communication and interpersonal skills.
Ability to work within a secure environment, adhering to prison regulations.
Patience, empathy, and the ability to motivate and inspire learners.
A relevant qualification in education, literacy support, or a related field (desirable).
This is a rewarding opportunity to make a meaningful impact on individuals' lives by improving their literacy skills and increasing their chances of rehabilitation and reintegration.
A list of general role responsibilities are also included in the attached job profile.
Skills, Qualifications and Experience
To be successful in this role, you will need to:
Hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)
Hold Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
Commit to positive team working
Commit to the achievement of set performance targets
Produce accurate and timely reporting
Have experience of conducting assessments and supporting learning of individuals and groups (Desirable)
Have experience of working with groups of learners with a range of abilities (Desirable)
Have experience of successful working in an effective multi-disciplinary team (Desirable)
Novus, as part of the LTE Group, is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
The closing date for this job advert is 02/05/2025. However, the job advert may close early if we receive a good response.
Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy

Job insights from Breakroom
Support workers
Support workers help vulnerable people to live independently
What you’ll do as a support worker:
- Check the needs and progress of the individuals you are supporting
- Help with daily tasks like budgeting, shopping and claiming benefits
- Provide physical care and support including, bathing, dressing, cooking and feeding
- Check and monitor health and help with medication
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Helping with personal care
- Physical activity
- Emotionally demanding duties
- Wearing a uniform
- Night work
- Long hours
- Anti-social hours
- Cleaning
- Working alone
What employees say
Pay
-
Needs improving
-
Most people don’t get paid breaks
Do workers at Novus get paid breaks?
No. Most people don’t get paid breaks.
How we know this
72% of people say they don’t get paid breaks.Based on data from 18 people who took the Breakroom Quiz between March 2022 and December 2023.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Good
-
Most people don’t do unpaid extra work
Do workers at Novus do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
33% of people report that they do extra work that they don’t get paid for.Based on data from 12 people who took the Breakroom Quiz between March 2022 and December 2023.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Good
-
Most people don’t worry about their hours
Do workers at Novus worry about hours?
Most people don’t worry about getting enough hours.
How we know this
69% of people report they don’t worry about getting enough hours.Based on data from 13 people who took the Breakroom Quiz between March 2022 and December 2023.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Needs improving
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Most people don’t get any choice of shifts
Do Novus workers get to choose the shifts they work?
Most people don’t get enough choice over which shifts they work.
How we know this
77% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 13 people who took the Breakroom Quiz between March 2022 and December 2023.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Good
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Shifts don’t get changed at short notice
Do Novus managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
73% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 11 people who took the Breakroom Quiz between March 2022 and September 2023.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Only some parents say it’s good
Is working at Novus good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
60% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 10 people who took the Breakroom Quiz between October 2021 and July 2023.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people enjoy their job
Do people at Novus enjoy their jobs?
Only some people enjoy their job.
How we know this
38% of people report they don’t enjoy their job.Based on data from 13 people who took the Breakroom Quiz between June 2022 and December 2023.
What Novus employees say about their job
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Best thing
Where we work and our team
Worst thing
Doing work that is above our pay grade
Site supervisor at Novus, July 2023
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Best thing
Great team and colleagues
Worst thing
Organisation
Learning support assistant at Novus, May 2022
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