Night Shift Senior Service Engineer
Nationwide Platforms
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper breaks
About Nationwide Platforms
Nationwide Platforms is an equipment hire company. They specialise in powered lifts, including scissor lifts, boom lifts and van mounts.
Job description from Nationwide Platforms
We’re looking for a Night Shift Senior Service Engineer to join our depot in East London. Working alongside the Night Shift Workshop Manager, you will be responsible for supporting the smooth running of this busy workshop in order to maintain our service fleet and meet customer requirements.
The Night shift is Monday to Thursday 6pm to 6am with one hour of breaks on each shift.
In return you will receive: Competitive Salary plus 20% Shift Allowance, 25 days annual leave (pro rata for contract and part time hours and/or shifts, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance and access to our retail discount portal.
Responsibilities include: -
• Assisting the Night Shift Workshop Manager in the smooth day-to-day running of this busy workshop.
• Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
• Carry out pre-delivery inspections (PDI) of each machine is carried out at the depot as required.
• Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies.
• Maintain the appearance of the fleet to corporate standard.
• Follow the guidelines set out in the Quality and Health and Safety policy.
• Identify training and development needs of the team.
• Support depot engineers with technical help and advice.
About you : -
• Supervisory experience in running a busy workshop and supervising engineering staff. Rental experience strongly preferred.
• A relevant general maintenance qualification to level 3.
• The ability to prioritise and work well under pressure.
• Previous experience in Powered Access Industry preferred but is not essential.
• Experience in Mechanical and Electro/hydraulic systems is desired.
• Good interpersonal skills and an understanding of the importance or excellent customer service.
Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.
At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system.
At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
What employees say
Pay
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Good
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Most people are paid a living wage
Do Nationwide Platforms pay a living wage?
Most people are paid a living wage.
How we know this
87% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 15 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Nationwide Platforms pay market rates?
Only some people are paid above average for their job.
How we know this
59% of people are paid below average for the type of work they do.Based on data from 17 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Most people don’t get paid breaks
Do workers at Nationwide Platforms get paid breaks?
No. Most people don’t get paid breaks.
How we know this
88% of people say they don’t get paid breaks.Based on data from 16 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
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Only some people get sick pay
Do Nationwide Platforms pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
60% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 15 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it to book a holiday at Nationwide Platforms?
Most people find it easy to book holiday.
How we know this
82% of people report it’s easy to book holidays.Based on data from 17 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Most people find it easy to take sick leave
How easy is it to take sick leave at Nationwide Platforms?
Most people find it easy to take sick leave.
How we know this
83% of people report that it’s easy to take time off if they are sick.Based on data from 18 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do people at Nationwide Platforms feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
71% of people say they’re treated with respect by their managers.Based on data from 14 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Nationwide Platforms get proper breaks?
Most people get proper breaks.
How we know this
76% of people report that they get to take proper breaks.Based on data from 17 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Nationwide Platforms?
Most people feel stressed here.
How we know this
71% of people say they often feel stressed at work.Based on data from 17 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do people at Nationwide Platforms enjoy their jobs?
Most people enjoy their job.
How we know this
79% of people report they enjoy their job.Based on data from 14 people who took the Breakroom Quiz between September 2022 and September 2024.
Needs improving
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Most people don’t recommend their team
Do people at Nationwide Platforms recommend working with their team?
Not many people recommend working with their team.
How we know this
88% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 17 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Nationwide Platforms?
Some people didn’t get enough training when they started.
How we know this
50% of people report they didn’t get enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Nationwide Platforms?
Only some people are given support to progress here.
How we know this
In the last year, 44% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Nationwide Platforms head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 18 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Needs improving
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Most people don’t feel well informed by head office
Do workers feel well informed about how Nationwide Platforms is doing?
Most people don’t feel well informed about how the company is doing.
How we know this
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 16 people who took the Breakroom Quiz between December 2022 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Nationwide Platforms employees say about their job
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Best thing
I work with a good team
Worst thing
Too many middle managers and lack of communication
Employee at Nationwide Platforms, September 2024
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Best thing
Some of the team
Worst thing
The manager
Service engineer at Nationwide Platforms, December 2022
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