Tool Hire Assistant/Fitter
Jewson
Estimated pay: £23.6k-28.2k per year
Woking
The Breakroom Take
- People enjoy this job
About Jewson
Jewson is a builders merchant.
Job description from Jewson
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant/ Fitter who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)
Hours; 07.30 – 17.00 Monday to Friday and every other Saturday morning 0800-1200
Location; Jewson Woking, Arthurs Bridge Wharf, Horsell, Woking, GU21 4NQ
Key Responsibilities
- Delivery and collection of tools and equipment using a 3.5t vehicle, talking customers through how to use them on site
- Carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Working according to Health & Safety compliance
- Be prepared to take on the duties of the Tool Hire Supervisor in their absence
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
- Previous industry experience preferred but not essential
- Stellar communication and people skills
- Customer focussed individual
- Full driving licence, held for a minimum of 1 year (manual transmission)
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Map
Woking
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What employees say
Pay
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Okay
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Only some people are paid a living wage
Do Jewson pay tool hire assistants enough to live on?
Some people are not paid a living wage.
How we know this
67% of people say they are paid below the Real Living Wage for where they live.Based on data from 15 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Jewson pay tool hire assistants market rates?
Only some people are paid above average for their job.
How we know this
58% of people are paid below average for the type of work they do.Based on data from 12 people who took the Breakroom Quiz between September 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Okay
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Only some people get paid breaks
Do tool hire assistants at Jewson get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
55% of people say they don’t get paid breaks.Based on data from 11 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Jewson pay tool hire assistants sick pay?
No. Most people don’t get proper sick pay.
How we know this
69% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 13 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
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Good
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Easy to book holiday
How easy is it for tool hire assistants to book a holiday at Jewson?
Most people find it easy to book holiday.
How we know this
100% of people report it’s easy to book holidays.Based on data from 15 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Most people find it easy to take sick leave
How easy is it for tool hire assistants to take sick leave at Jewson?
Most people find it easy to take sick leave.
How we know this
100% of people report that it’s easy to take time off if they are sick.Based on data from 12 people who took the Breakroom Quiz between August 2023 and March 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Good
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Most people feel treated with respect
Do tool hire assistants at Jewson feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 14 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do tool hire assistants at Jewson get proper breaks?
Most people get proper breaks.
How we know this
71% of people report that they get to take proper breaks.Based on data from 14 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for tool hire assistants to work at Jewson?
Some people feel stressed here.
How we know this
67% of people say they often feel stressed at work.Based on data from 15 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
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Most people enjoy their job
Do tool hire assistants at Jewson enjoy their jobs?
Most people enjoy their job.
How we know this
77% of people report they enjoy their job.Based on data from 13 people who took the Breakroom Quiz between July 2023 and March 2025.
Okay
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Only some people recommend their team
Do tool hire assistants at Jewson recommend working with their team?
Only some people recommend working with their team.
How we know this
47% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 15 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do tool hire assistants get enough training when they start at Jewson?
Most people got enough training when they started.
How we know this
73% of people report they got enough training when they started working here.Based on data from 15 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are tool hire assistants given support to progress at Jewson?
Only some people are given support to progress here.
How we know this
In the last year, 36% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 14 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do tool hire assistants think Jewson head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
100% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do tool hire assistants feel well informed about how Jewson is doing?
Only some people feel well informed about how the company is doing.
How we know this
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 14 people who took the Breakroom Quiz between July 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Jewson employees say about their job
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Best thing
The branch I work in
Worst thing
Senior management have taken away our abilities to do our job properly for our customers
Assistant manager at Jewson, January 2025
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Best thing
I know everything about my job and every day can vary
Worst thing
Others not carrying their weight
Customer service advisor at Jewson, January 2025
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About this pay
CloseEstimated pay
This pay estimate is based on data from 15 Jewson employees who took the Breakroom Quiz between July 2023 and March 2025.
Take the Breakroom Quiz to compare your job.