Reposted 6 days ago

Store Manager

Lovisa
Pay Estimated pay: ÂŁ10.80-14.00 per hour

Location Hastings, TN34 1PH

The Breakroom Take

3.9

Rated 3.9 out of 10, based on 77 employees who took the Breakroom Quiz

See all job reviews

  • Proper breaks

About Lovisa

Lovisa is a retailer. They sell jewellery and accessories.

Job description from Lovisa

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

See us at careers.lovisa.com

Benefits

  • The next step on a Store Management Career in Fashion, a great opportunity to progress your career toward a Flagship store
  • Opportunity to participate in the Global Future Lovisa Leader program
  • Top-notch training for becoming a great Store Manager in a mid-size shop (and piercing training!)
  • First-rate Regional and Country Manager to draw support
  • Funky, on-trend customers
  • Bright, warm store
  • Easy to explain product
  • Easy transport to work and home again
  • Training programs to succession-plan your retail career
  • Eligibility for monthly bonuses
  • Incentives galore
  • Referral Rewards Program
  • Long weekend off once a month
  • Birthday leave
  • Oh, and a generous discount on our jewellery

The role

  • You will live for fashion
  • You will run your own store
  • You will grow with your team, they will become your family
  • With great ethics, you will strive to hit sales targets
  • You will develop an internal succession plan for when you are ready to take the next step up

About you

  • Strong desire to develop your leadership/management/supervisory experience
  • A drive to motivate and drive to deliver great results
  • An eye for fashion and are aware on all the latest trends
  • Strong experience in leading a face-to-face customer environment

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

#INDHP

Job insights from Breakroom

Retail store and shop managers

Retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail store and shop manager

  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

Map

Hastings, TN34 1PH

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Lovisa pay managers enough to live on?

    Some people are not paid a living wage.

    How we know this

    55% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are ÂŁ12.60 per hour, and ÂŁ13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Lovisa pay managers market rates?

    Most people are paid less than average for their job.

    How we know this

    91% of people are paid below average for the type of work they do.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do managers at Lovisa get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    91% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Lovisa pay managers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    82% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do managers get of their shift pattern at Lovisa?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 10% of people with changing schedules report getting one week notice or less.
    • 80% of people with changing schedules report getting two weeks notice.
    • 10% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Easy to book holiday

    How easy is it for managers to book a holiday at Lovisa?

    Most people find it easy to book holiday.

    How we know this

    80% of people report it’s easy to book holidays.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Needs improving
  • Shifts get changed at short notice

    Do Lovisa managers change managers shifts at short notice?

    Most managers change people’s shifts at short notice.

    How we know this

    70% of people say their manager changes their shifts at the last minute.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

Workplace

    Okay
  • Only some people feel treated with respect

    Do managers at Lovisa feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    50% of people say they’re not treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Good
  • Most people get proper breaks

    Do managers at Lovisa get proper breaks?

    Most people get proper breaks.

    How we know this

    80% of people report that they get to take proper breaks.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for managers to work at Lovisa?

    Most people feel stressed here.

    How we know this

    90% of people say they often feel stressed at work.

    Based on data from 10 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do managers at Lovisa recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    45% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do managers get enough training when they start at Lovisa?

    Some people didn’t get enough training when they started.

    How we know this

    55% of people report they didn’t get enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are managers given support to progress at Lovisa?

    Only some people are given support to progress here.

    How we know this

    In the last year, 45% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do managers think Lovisa head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do managers feel well informed about how Lovisa is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    45% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 11 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Lovisa

What Lovisa employees say about their job

  • Best thing

    the team members

    Worst thing

    the management

    2.3

    Stylist at Lovisa, December 2024

  • Best thing

    Discount, fairly easy

    Worst thing

    Everything else

    1.9

    Stylist at Lovisa, November 2024

See more reviews
  • Best thing

    The team and the regional very friendly and lovely
    50 percent off items in store

    Worst thing

    Breaks are not long enough 10 minutes for 6 hours or below. Depends on your store.
    45 if above 7 hours.
    No sick pay
    Going over closing time and not being payed for it.

    2.6

    Team member at Lovisa, September 2024

  • Best thing

    It’s a good atmosphere
    Fun place to work
    Get 50% off
    Great regional

    Worst thing

    A lot of hours
    Hard work at times
    Key multitasking

    5.0

    Manager at Lovisa, August 2024

  • Best thing

    Love working with my team members

    Worst thing

    The last minute planning. I only get my rota a couple days before that rota week starts. The fact that they are not very understanding of anything

    2.8

    Team member at Lovisa, April 2024

  • Best thing

    the people i work with and staff discount

    Worst thing

    unfair breaks
    a lot of overtime
    too much work for such little pay
    work alone a lot

    1.3

    Sales assistant at Lovisa, February 2024

  • Best thing

    Team members are lovely

    Worst thing

    Managment above, understaffed, no overtime paid, poor training lasted 3 days only and I have to travel different stores all the time to cover for them understaffed

    3.7

    Store manager at Lovisa, July 2023

  • Best thing

    50% discount

    Worst thing

    Being scheduled to work in different stores, being pushed to do so even if I said I don’t want to do it.
    Being scared to call in sick

    1.5

    Store manager at Lovisa, May 2023

  • Best thing

    Small store and enough team

    Worst thing

    Except a lot and never satisfied

    5.5

    Assistant manager at Lovisa, September 2022

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