Breakfast Waiter, Malmaison
Hotel Du Vin
£65.0k per year
Edinburgh, EH2 1AY
Full time
The Breakroom Take
About Hotel Du Vin
Hotel du Vin is a luxury boutique hotel company.
Job description from Hotel Du Vin
Job title: Breakfast Waiter/Waitress, Malmaison
Rate of Pay / Hours:11.95£ phType of Contract: 40h per week, Full time Location: 21-22 St Andrew Square EH2 1AY
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.
Malmaison is looking for enthusiastic, professional individuals who want to work in a busy Food and Beverage environment. As a Breakfast Waiter in Malmaison you will be the first person our Guests see in the morning. You will work set shifts 6:30-3 or 7:30-4 and look after breakfast service and brunch.
Our Breakfast Waiters are the face of the restaurant, help control the flow, and ensure communication between the Kitchen and the F&B Manager to ensure smooth and controlled dining experience for our guests.
As a Breakfast Waiter in Malmaison you will be tasked with delivering the brand standards on a daily basis, you will strive to exceed our Guests expectations and will be a people focus'd and organised individual.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.
We create memories that our guests never forget. This could be the next step for you into a F&B career – we actively encourage internal development and progression. Onwards and upwards...
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Job insights from Breakroom
Waiters and waitresses
Waiters and waitresses serve food and drinks to customers in restaurants and cafes
What you’ll do as a waiter or waitress:
- Serve food and drink
- Deal with customers
- Take payments
- Be responsible for health and safety
- Take orders and listen to customers
Is it right for you?
This job may involve:
- Standing
- Physical activities
- Walking
- Wearing a uniform
- Anti-social hours
- Dealing with customers
- Using a computer
What employees say
Pay
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Good
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Most people are paid a living wage
Do Hotel Du Vin pay a living wage?
Most people are paid a living wage.
How we know this
76% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 37 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Hotel Du Vin pay market rates?
Most people are paid above average for their job.
How we know this
84% of people are paid above average for the type of work they do.Based on data from 31 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at Hotel Du Vin get paid breaks?
No. Most people don’t get paid breaks.
How we know this
92% of people say they don’t get paid breaks.Based on data from 38 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Hotel Du Vin pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
95% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 37 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Hotel Du Vin do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
44% of people report that they do extra work that they don’t get paid for.Based on data from 34 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
-
Needs improving
-
Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Hotel Du Vin?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 85% of people with changing schedules report getting one week notice or less.
- 12% of people with changing schedules report getting two weeks notice.
- 3% of people with changing schedules report getting three weeks notice.
- 0% of people with changing schedules report getting four weeks notice or more.
Based on data from 34 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Hotel Du Vin worry about hours?
Most people don’t worry about getting enough hours.
How we know this
70% of people report they don’t worry about getting enough hours.Based on data from 30 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
-
Only some people get a choice of shifts
Do Hotel Du Vin workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
36% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 33 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Hotel Du Vin workers to change shifts?
Some people find it hard to change shifts.
How we know this
62% of people report that it’s hard to change shifts if they need to.Based on data from 26 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Okay
-
Can be hard to book holiday
How easy is it to book a holiday at Hotel Du Vin?
Some people find it hard to book holiday.
How we know this
37% of people report it’s hard to book holidays.Based on data from 35 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Hotel Du Vin managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
58% of people say their manager changes their shifts at the last minute.Based on data from 36 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Hotel Du Vin?
Some people find it hard to take sick leave.
How we know this
49% of people report that it’s hard to take time off if they are sick.Based on data from 35 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
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Okay
-
Only some people feel treated with respect
Do people at Hotel Du Vin feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
42% of people say they’re not treated with respect by their managers.Based on data from 33 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do people at Hotel Du Vin get proper breaks?
Some people don’t get proper breaks.
How we know this
67% of people report that they don’t get to take proper breaks.Based on data from 36 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Hotel Du Vin?
Most people feel stressed here.
How we know this
82% of people say they often feel stressed at work.Based on data from 38 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Hotel Du Vin enjoy their jobs?
Only some people enjoy their job.
How we know this
37% of people report they don’t enjoy their job.Based on data from 30 people who took the Breakroom Quiz between May 2023 and April 2025.
Okay
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Only some people recommend their team
Do people at Hotel Du Vin recommend working with their team?
Only some people recommend working with their team.
How we know this
62% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 39 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do people get enough training when they start at Hotel Du Vin?
Some people didn’t get enough training when they started.
How we know this
48% of people report they didn’t get enough training when they started working here.Based on data from 33 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Hotel Du Vin?
Only some people are given support to progress here.
How we know this
In the last year, 47% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 34 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Hotel Du Vin head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 35 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Hotel Du Vin is doing?
Only some people feel well informed about how the company is doing.
How we know this
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 34 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Hotel Du Vin employees say about their job
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Best thing
the staff are all very nice and welcoming, everyone also gives me help when needed
Worst thing
some customers are rude, and it can become very stressful at times
Food and beverage assistant at Hotel Du Vin, December 2023
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Best thing
The role it’s self
Worst thing
Staff not turning up, staff not working hard enough, made to stay late, made to do split shifts, asked on shift to stay late or do a split shift
Restaurant supervisor at Hotel Du Vin, September 2023
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