Warehouse Operative
DHL
From £11.44 per hour
Livingston, West Lothian, EH54, United Kingdom
Full time
The Breakroom Take
- Recommended by students
- Proper training
- Proper breaks
About DHL
DHL is a courier company.
Job description from DHL
Contract Type : Permanent - 40 hours per week
Location : Livingston
Shift : Nights / 4am-12.30pm / Tuesday-Saturday
Hourly rate : £11.44 per hour
Why choose DHL eCommerce UK?
Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:
To join us as a Warehouse Operative, you won't need experience , we'll provide you with that. But you will need a strong work ethic and real attention to detail. It's a physical job, in a busy warehouse that's always working at full speed, so you'll be on the go throughout your shift. Whatever task you're performing, your attention to detail will make sure every parcel gets to its customer right on time.
The ideal candidate will have:
A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach
What about career development?
We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
#LI-DN I
Job insights from Breakroom
Warehouse operative
Warehouse operatives take delivery of goods, and pick, pack and dispatch products
What you’ll do as a warehouse operative:
- Take delivery of goods and raw materials
- Pack and wrap goods
- Check for damaged or missing items
- Make sure stock is stored correctly and safely
- Load goods ready for dispatch
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Night work
- Cleaning
- Physical activities
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What employees say
Pay
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Good
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Most people are paid a living wage
Do DHL pay warehouse operatives enough to live on?
Most people are paid a living wage.
How we know this
76% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 82 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
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Most people are paid market rates
Do DHL pay warehouse operatives market rates?
Most people are paid above average for their job.
How we know this
67% of people are paid above average for the type of work they do.Based on data from 96 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Good
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Everyone is paid the same, whatever their age
Do warehouse operatives at DHL get paid the same regardless of age?
Yes, people under the age of 21 get paid the same as those above 21.
See what DHL pays different age groupsHow we know this
The average pay of under 21s is the same as those above 21.Based on data from 95 people who took the Breakroom Quiz between April 2023 and April 2025.
Okay
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Only some people get paid breaks
Do warehouse operatives at DHL get paid breaks?
Sometimes. Only some people get paid breaks.
How we know this
65% of people say they don’t get paid breaks.Based on data from 91 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do DHL pay warehouse operatives sick pay?
No. Most people don’t get proper sick pay.
How we know this
67% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 86 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
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Most people don’t do unpaid extra work
Do warehouse operatives at DHL do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
80% of people report that they don’t do extra unpaid work.Based on data from 82 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do warehouse operatives get of their shift pattern at DHL?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 65% of people with changing schedules report getting one week notice or less.
- 5% of people with changing schedules report getting two weeks notice.
- 0% of people with changing schedules report getting three weeks notice.
- 30% of people with changing schedules report getting four weeks notice or more.
Based on data from 20 people who took the Breakroom Quiz between June 2023 and March 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do warehouse operatives at DHL worry about hours?
Most people don’t worry about getting enough hours.
How we know this
87% of people report they don’t worry about getting enough hours.Based on data from 62 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do warehouse operatives at DHL get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
61% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 80 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for warehouse operatives at DHL to change shifts?
Some people find it hard to change shifts.
How we know this
67% of people report that it’s hard to change shifts if they need to.Based on data from 48 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it for warehouse operatives to book a holiday at DHL?
Most people find it easy to book holiday.
How we know this
73% of people report it’s easy to book holidays.Based on data from 84 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
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Shifts don’t get changed at short notice
Do DHL managers change warehouse operatives shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
89% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 82 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it for warehouse operatives to take sick leave at DHL?
Some people find it hard to take sick leave.
How we know this
42% of people report that it’s hard to take time off if they are sick.Based on data from 88 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some parents say it’s good
Is working as warehouse operatives at DHL good if you have caring responsibilities?
Only some parents and carer say this is a good place to work.
How we know this
47% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 19 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do warehouse operatives at DHL feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
52% of people say they’re not treated with respect by their managers.Based on data from 82 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do warehouse operatives at DHL get proper breaks?
Most people get proper breaks.
How we know this
83% of people report that they get to take proper breaks.Based on data from 86 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
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Some people are stressed
Is it stressful for warehouse operatives to work at DHL?
Some people feel stressed here.
How we know this
62% of people say they often feel stressed at work.Based on data from 85 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do warehouse operatives at DHL enjoy their jobs?
Only some people enjoy their job.
How we know this
54% of people report they don’t enjoy their job.Based on data from 84 people who took the Breakroom Quiz between April 2023 and April 2025.
Okay
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Only some people recommend their team
Do warehouse operatives at DHL recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 96 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
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Most people get enough training
Do warehouse operatives get enough training when they start at DHL?
Most people got enough training when they started.
How we know this
69% of people report they got enough training when they started working here.Based on data from 91 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
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Most people don’t get support to progress
Are warehouse operatives given support to progress at DHL?
Most people aren’t given support to progress here.
How we know this
In the last year, 67% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 85 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do warehouse operatives think DHL head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
86% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 88 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do warehouse operatives feel well informed about how DHL is doing?
Only some people feel well informed about how the company is doing.
How we know this
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 88 people who took the Breakroom Quiz between April 2023 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What DHL employees say about their job
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Best thing
Quite a relaxed atmosphere and not rushed
Worst thing
They will try to sack you whenever they get the opportunity. If you do something wrong hide it/ cover it up because admitting it will get you sacked. No place for Good Samaritans at dhl
HGV driver at DHL, March 2025
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Best thing
Consistant fixed hours and work.pattern
Worst thing
Inconsistency in pay. Toxic and aragant management. Toxic environment.
Employee at DHL, February 2025
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