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Waking Nights Support Worker

Cambian Group
Pay £14.36 per hour
Location Cannock, Staffordshire, WS11, United Kingdom

The Breakroom Take

5.5

Rated 5.5 out of 10, based on 110 employees who took the Breakroom Quiz

See all job reviews

About Cambian Group

Cambian Group is a children's services provider. They offer specialist education and behavioural health services.

Job description from Cambian Group

WAKING NIGHTS SUPPORT WORKER ,- Cannock

£14.36per hour*

Make a Difference Every Day!

Do you have a passion for making a real impact in young people's lives? We have a fantastic opportunity for a Waking Nights Support Worker to join our dedicated team in Cannock.

At Inspire, part of the CareTech family, we help young people with learning disabilities, autism, and epilepsy live fulfilling lives. Our Good-rated OFSTED home in Cannock provides a safe, nurturing environment for up to five young people, some of which are non-verbal and use alternative communication methods like Makaton and Smartbox devices to ensure their voices are heard.

Why Join Us?

At Inspire, we believe that every child deserves to experience joy, independence, and community inclusion. As part of our passionate and dedicated team, you will play a key role in helping our young people thrive-supporting them through new experiences, celebrations, events, and fundraising activities to enrich their lives and ensure they feel part of their community.

What We're Looking For:
  • Experience in a Residential Childcare Environment (Preferred)
  • Level 3 Children's and Young People qualification (Preferred but not essential)
  • Flexible to work evenings, weekends, and unsociable hours

The Benefits:
  • Competitive Salary
  • Fully funded QCF Level 3 Qualification
  • Face-to-face therapeutic training
  • Paid Induction Programme
  • Free DBS Check
  • Free Parking
  • Free Meals on Shift (Residential Homes Only)
  • Employee Recognition Schemes & Annual Awards Evening
  • 'Refer a Friend' Bonus - Earn £1,000 per referral!
  • Company Vehicle for Work Use
  • CareTech Foundation Grants for Friends & Family
  • Be Part of One of the UK's Leading Specialist Therapeutic Providers

Ready to Make a Real Impact?

Apply today and start your journey towards an incredibly rewarding career where no two days are the same, and every moment matters.

We review applications & CVs daily.

Safeguarding Statement:
We are committed to protecting the welfare of the individuals we support. All successful applicants will undergo an Enhanced DBS check, including a check against the barred children's list.

If you haven't heard back within 14 days, please consider your application unsuccessful on this occasion.

Waking Nights Support Worker [SYS-17144]

Job Description:

Night_worker_job_description.pdf

Job insights from Breakroom

Support workers

Support workers help vulnerable people to live independently

What you’ll do as a support worker:

  • Check the needs and progress of the individuals you are supporting
  • Help with daily tasks like budgeting, shopping and claiming benefits
  • Provide physical care and support including, bathing, dressing, cooking and feeding
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Cannock, Staffordshire, WS11, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Cambian Group pay support workers enough to live on?

    Some people are not paid a living wage.

    How we know this

    42% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Cambian Group pay support workers market rates?

    Only some people are paid above average for their job.

    How we know this

    42% of people are paid below average for the type of work they do.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do support workers at Cambian Group get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    55% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Cambian Group pay support workers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do support workers at Cambian Group do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    75% of people report that they don’t do extra unpaid work.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do support workers get of their shift pattern at Cambian Group?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 20% of people with changing schedules report getting one week notice or less.
    • 50% of people with changing schedules report getting two weeks notice.
    • 10% of people with changing schedules report getting three weeks notice.
    • 20% of people with changing schedules report getting four weeks notice or more.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Only some people get a choice of shifts

    Do support workers at Cambian Group get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    46% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 13 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for support workers at Cambian Group to change shifts?

    Some people find it hard to change shifts.

    How we know this

    60% of people report that it’s hard to change shifts if they need to.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Shifts can get changed at short notice

    Do Cambian Group managers change support workers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    36% of people say their manager changes their shifts at the last minute.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for support workers to take sick leave at Cambian Group?

    Some people find it hard to take sick leave.

    How we know this

    50% of people report that it’s hard to take time off if they are sick.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do support workers at Cambian Group feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    90% of people say they’re treated with respect by their managers.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do support workers at Cambian Group get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    91% of people report that they don’t get to take proper breaks.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for support workers to work at Cambian Group?

    Most people feel stressed here.

    How we know this

    83% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Good
  • Most people enjoy their job

    Do support workers at Cambian Group enjoy their jobs?

    Most people enjoy their job.

    How we know this

    73% of people report they enjoy their job.

    Based on data from 11 people who took the Breakroom Quiz between May 2022 and March 2024.

  • Okay
  • Only some people recommend their team

    Do support workers at Cambian Group recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    50% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Good
  • Most people get enough training

    Do support workers get enough training when they start at Cambian Group?

    Most people got enough training when they started.

    How we know this

    91% of people report they got enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are support workers given support to progress at Cambian Group?

    Only some people are given support to progress here.

    How we know this

    In the last year, 50% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 10 people who took the Breakroom Quiz between May 2022 and March 2024.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do support workers think Cambian Group head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    82% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 11 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Needs improving
  • Most people don’t feel well informed by head office

    Do support workers feel well informed about how Cambian Group is doing?

    Most people don’t feel well informed about how the company is doing.

    How we know this

    70% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 10 people who took the Breakroom Quiz between July 2022 and June 2024.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Cambian Group

What Cambian Group employees say about their job

  • Best thing

    Working along like minded people who just want to care and look after these children who have been let down by the system

    Worst thing

    Cambian are not open and honest with the business. Senior management team don't care about their staff, all they care about is having young people in house so they get their money

    2.3

    Residential childcare worker at Cambian Group, August 2024

  • Best thing

    Experience, some fun days and a sense of actually helping

    Worst thing

    Care team is completely isolated and looked down on by management and other teams, personal development is never supported, resources extremely poor impacting the young people, rough days both physically and emotionally, constant overtime and long hours

    3.2

    Therapeutic practitioner at Cambian Group, July 2023

See more reviews
  • Best thing

    People I work with

    Worst thing

    Hours the way management don’t listen

    4.2

    RCW at Cambian Group, January 2023

  • Best thing

    The team are great

    Worst thing

    Management are slow at dealing with complaints and don't keep staff informed

    5.5

    Residential support worker at Cambian Group, July 2022

  • Best thing

    Friends
    Life skills
    Experience

    Worst thing

    Getting hurt
    Challenging behaviour

    6.1

    Senior support worker at Cambian Group, May 2022

  • Best thing

    Days out paid for. You know its an important job that can help people be their best and do well in life later.

    Worst thing

    Other company's pay more for the same job. Some times you get attacked.

    9.2

    Residential childcare worker at Cambian Group, May 2022

  • Best thing

    Chance to make a difference to kids lives

    Worst thing

    When other areas don't work together well, such as social workers. Physical aggression from children.

    6.1

    Residential childcare worker at Cambian Group, March 2022

  • Best thing

    Some of the staff I work with

    Worst thing

    No sick pay for long term sick

    5.5

    Team leader at Cambian Group, September 2021

  • Best thing

    Helping the young person to have a happy day one day at a time. With out influence and respecting their likes and choices

    Worst thing

    Staff negative attitude from first thing in the morning. Affecting every ones day and having bad effect on the service user.

    4.1

    Support worker at Cambian Group, January 2021

  • Best thing

    My colleagues

    Worst thing

    The company don't care about staff

    6.2

    Support worker at Cambian Group, August 2020

  • More reviews from Cambian Group employees

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