Stock and Trade Assistant
DunelmThe Breakroom Take
- Proper breaks
About Dunelm
Dunelm is a retailer. They sell furniture and homeware.
Job description from Dunelm
Pay - £7.10 - £11.44 per hour.
Our store in Cramlington is looking for a minimum 24hrs per week Stock & Trade Assistant with shifts starting at 7am. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include a Saturday or Sunday shift.
Stock and Trade Assistants working for Dunelm are our fantastic product focused individuals. As well as being completely engaged with operating our in-store warehouses and behind-the-scenes storerooms, this is a team dedicated to providing a vast range of product knowledge and logistical understanding.
16-17 £7.10
18+ £11.44
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
- Following planograms and focusing on our merchandising efforts whilst completing a variety of tasks.
- Updating price changes.
- Recovering our stores after a busy day so we are ready to welcome our customers in the morning.
- Over-see and action several deliveries throughout the week.
- Stock control, ordering and shop-floor replenishment.
This is not a solely warehouse operative based role. Our Stock and Trade Assistants are great communicators. They know the importance of their product priorities, whilst maintaining the ability to connect with both customers and colleagues in order to provide an excellent customer experience.
What we'll look for in you
- You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.
- You'll be organised, committed and open to learning about Dunelm's vast range of products.
- You'll be confident in multi-tasking across all stock responsibilities whilst having a friendly chat with our customers.
- Be able to meet the physical expectations of this role and you'll be comfortable working extensively with large and small items of furniture and furnishings in store.
Our Dunelm colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home. So, we would like you to feel confident and empowered in your role, be sociable and excited at the prospect of working in an ever-growing retail environment and provide memorable customer experiences.
D&I statement
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
Work your way
We have adapted our ways of working to make sure everyone can feel at home, wherever they work. For most roles, we offer flexible working options. In our stores, they include opportunities to work on a part-time basis, seasonal contracts, or adjusted hours to accommodate the important things in your life outside work
Wellbeing is more than just a buzzword here
From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area - and at every stage - of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.
Taking opportunities
Meet Amanda, our Chief Stores and People Director, who shares how she feels empowered to take opportunities every day, why Dunelm is her happy place, and why it's a really exciting time to join us.
Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.
At Dunelm, we love every aspect of the design process. We're continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We're hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.
Where you'll
be working
Here is where you'll be based, whether that's an office, or store or one of our sites.
Manor Walks Retail Park, Cramlington, Northumberland, NE23 6UY

Job insights from Breakroom
Warehouse operative
Warehouse operatives take delivery of goods, and pick, pack and dispatch products
What you’ll do as a warehouse operative:
- Take delivery of goods and raw materials
- Pack and wrap goods
- Check for damaged or missing items
- Make sure stock is stored correctly and safely
- Load goods ready for dispatch
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Night work
- Cleaning
- Physical activities
What employees say
Pay
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Needs improving
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Most people aren’t paid a living wage
Do Dunelm pay a living wage?
Most people are not paid a living wage.
How we know this
81% of people say they are paid below the Real Living Wage for where they live.Based on data from 110 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Okay
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Only some people are paid market rates
Do Dunelm pay market rates?
Only some people are paid above average for their job.
How we know this
58% of people are paid below average for the type of work they do.Based on data from 100 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
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Under 18s get paid less than everyone else
Do Dunelm pay the same regardless of age?
No, people under the age of 18 get paid less than those above 21.
See what Dunelm pays different age groupsHow we know this
The average pay of under 18s is less than those who are over 21.Based on data from 162 people who took the Breakroom Quiz between April 2023 and April 2025.
Needs improving
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Most people don’t get paid breaks
Do workers at Dunelm get paid breaks?
No. Most people don’t get paid breaks.
How we know this
95% of people say they don’t get paid breaks.Based on data from 111 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
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Most people don’t get sick pay
Do Dunelm pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
93% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 108 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Okay
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Some people do unpaid extra work
Do workers at Dunelm do extra work that they don't get paid for?
Sometimes. Some people do unpaid extra work.
How we know this
38% of people report that they do extra work that they don’t get paid for.Based on data from 110 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Needs improving
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Less than 4 weeks notice of shifts
How much notice do people get of their shift pattern at Dunelm?
Most people don’t get 4 weeks notice of when they’re working.
How we know this
- 9% of people with changing schedules report getting one week notice or less.
- 25% of people with changing schedules report getting two weeks notice.
- 51% of people with changing schedules report getting three weeks notice.
- 15% of people with changing schedules report getting four weeks notice or more.
Based on data from 112 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, you get plenty of notice about when you’re working.
This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.
Good
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Most people don’t worry about their hours
Do workers at Dunelm worry about hours?
Most people don’t worry about getting enough hours.
How we know this
70% of people report they don’t worry about getting enough hours.Based on data from 115 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, you shouldn’t have to worry about getting enough hours each week.
A good job should guarantee you a minimum number of hours in a contract, if you want it.
This makes it easier to plan your finances, because you know how much you’ll be earning.
Okay
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Only some people get a choice of shifts
Do Dunelm workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
51% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 114 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
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Can be hard to change shifts
How easy is it for Dunelm workers to change shifts?
Some people find it hard to change shifts.
How we know this
59% of people report that it’s hard to change shifts if they need to.Based on data from 78 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
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Easy to book holiday
How easy is it to book a holiday at Dunelm?
Most people find it easy to book holiday.
How we know this
70% of people report it’s easy to book holidays.Based on data from 107 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
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Shifts can get changed at short notice
Do Dunelm managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
54% of people say their manager changes their shifts at the last minute.Based on data from 113 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
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Some people find it hard to take sick leave
How easy is it to take sick leave at Dunelm?
Some people find it hard to take sick leave.
How we know this
43% of people report that it’s hard to take time off if they are sick.Based on data from 107 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Okay
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Only some students say it’s good
Is a Dunelm job good for students?
Only some students say this is a good place to work if you’re studying.
How we know this
35% of students report this isn’t a good place to work if you’re studying.Based on data from 40 people who took the Breakroom Quiz between April 2024 and April 2025.
Why this matters
A good job should allow you to fit work around important things in your life, like studying.
Life isn’t just about work. Good jobs make space for you to do well in both.
Okay
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Only some parents say it’s good
Is working at Dunelm good if you’re a parent or carer?
Only some parents and carer say this is a good place to work.
How we know this
43% of people who care for a child or other relative report this isn’t a good place to work.Based on data from 40 people who took the Breakroom Quiz between May 2023 and April 2025.
Why this matters
Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.
Workplace
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Okay
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Only some people feel treated with respect
Do people at Dunelm feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
How we know this
38% of people say they’re not treated with respect by their managers.Based on data from 101 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
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Most people get proper breaks
Do people at Dunelm get proper breaks?
Most people get proper breaks.
How we know this
76% of people report that they get to take proper breaks.Based on data from 100 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Needs improving
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Most people are stressed
Is it stressful to work at Dunelm?
Most people feel stressed here.
How we know this
73% of people say they often feel stressed at work.Based on data from 111 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Okay
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Only some people enjoy their job
Do people at Dunelm enjoy their jobs?
Only some people enjoy their job.
How we know this
39% of people report they don’t enjoy their job.Based on data from 88 people who took the Breakroom Quiz between October 2024 and April 2025.
Okay
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Only some people recommend their team
Do people at Dunelm recommend working with their team?
Only some people recommend working with their team.
How we know this
55% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 121 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
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Only some people get enough training
Do people get enough training when they start at Dunelm?
Some people didn’t get enough training when they started.
How we know this
57% of people report they didn’t get enough training when they started working here.Based on data from 116 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
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Only some people get support to progress
Are people given support to progress at Dunelm?
Only some people are given support to progress here.
How we know this
In the last year, 56% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 104 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Dunelm head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
84% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 105 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Dunelm is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 113 people who took the Breakroom Quiz between October 2024 and April 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Dunelm employees say about their job
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Best thing
It's easy
Worst thing
Lack of communication and certain colleagues are unbearable
Retail assistant at Dunelm, February 2025
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Best thing
I've loved working at dunelm from day 1. We have a great team who are like a second family. We look out for each other.
Worst thing
Constantly changing store managers.
Shop assistant at Dunelm, February 2025
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