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Store Manager

Sofology
Pay £45.0k per year
Location Rugby, Warwickshire, CV21 1RG, United Kingdom
Contract time Permanent

The Breakroom Take

7.2

Rated 7.2 out of 10, based on 28 employees who took the Breakroom Quiz

See all job reviews

  • Good employer
  • Respectful managers

About Sofology

Sofology manufacture and sell sofas.

Job description from Sofology

Sofology is way more than just a sofa The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.


So whether its about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, therell be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.

Sofology benefits
  • Great basic salary with generous, uncapped team bonus
  • Plenty of opportunities to learn & grow.
  • 30% discount across the Group, plus 15% for your friends and family
  • Access to discounts at 100s of high street retailers.
  • Mental, physical and financial support (EAP)
  • Enhanced maternity & adoption pay
  • Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.
  • Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
  • A contributory health scheme, flu vaccines, access to a Doctor and private health check
  • Income protection, bereavement and life assurance - you can count on us to be there when it matters
  • Holiday buy back scheme (5 days)
  • Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!
A day in the life of...
  • The Store Manager, youll spend your time doing so much more than sitting! Here are just a few of the things youll be getting up to:
  • Setting up your store team for success by ensuring morning meetings are taking place and making sure everyone is on the same page for the days ahead
  • Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
  • Working alongside the Regional Managers to create changes to improve the business and keep ahead of our competition
  • Supporting on-going personal development through setting clear and achievable goals
  • Monitoring and analysing your teams key performance indicators to highlight any areas that need your focus
  • Assessing individual performance through observation to ensure you are aware of any skills gaps within your team so you can build robust plans to enhance performance and behaviours strategically
  • Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
  • Leading the team to ensure our people values, processes and standards are met
  • Ensuring you and your team are getting involved in business initiatives and sharing your knowledge on company platforms
  • Keeping your team up to date with changes happening within Sofology
  • Managing the stores profit & loss
In an ideal world...

You dont need to have furniture experience because let's be honest, leadership isn't about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who doesnt just simply keep the store ticking over, but will continuously look for ways of enhancing your customers' experience and your Sofologists experience. Ultimately, creating an environment where our teams want to work and our customers want to shop.

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

A little about Sofology

Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.

Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design - We're a courageous brand with ambition and drive. Well never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now!Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.

DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.


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Job insights from Breakroom

Retail store and shop managers

Retail managers look after stores, staff and sales ensuring that targets are met

What you’ll do as a retail store and shop manager

  • Serve and advise customers
  • Look after staff and rotas
  • Manage deliveries and stock
  • Handle customer payments, complaints, returns and refunds
  • Keep the store clean and tidy
  • Be responsible for sales targets and goals

Is it right for you?

This job may involve:

  • Dealing with customers
  • Standing
  • Using a computer
  • Wearing a uniform
  • Physical activities
  • Managing people
  • Anti-social hours

Map

Rugby, Warwickshire, CV21 1RG, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Sofology pay a living wage?

    Some people are not paid a living wage.

    How we know this

    40% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 10 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people get paid breaks

    Do workers at Sofology get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    64% of people say they don’t get paid breaks.

    Based on data from 11 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Sofology pay sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    92% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

Hours and flexibility

    Good
  • Easy to book holiday

    How easy is it to book a holiday at Sofology?

    Most people find it easy to book holiday.

    How we know this

    91% of people report it’s easy to book holidays.

    Based on data from 11 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Good
  • Most people find it easy to take sick leave

    How easy is it to take sick leave at Sofology?

    Most people find it easy to take sick leave.

    How we know this

    73% of people report that it’s easy to take time off if they are sick.

    Based on data from 11 people who took the Breakroom Quiz between March 2023 and February 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Good
  • Most people feel treated with respect

    Do people at Sofology feel treated with respect by their managers?

    Most people feel treated with respect by their managers.

    How we know this

    92% of people say they’re treated with respect by their managers.

    Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Okay
  • Only some people get proper breaks

    Do people at Sofology get proper breaks?

    Some people don’t get proper breaks.

    How we know this

    42% of people report that they don’t get to take proper breaks.

    Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Okay
  • Some people are stressed

    Is it stressful to work at Sofology?

    Some people feel stressed here.

    How we know this

    58% of people say they often feel stressed at work.

    Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people recommend their team

    Do people at Sofology recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    50% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do people get enough training when they start at Sofology?

    Some people didn’t get enough training when they started.

    How we know this

    45% of people report they didn’t get enough training when they started working here.

    Based on data from 11 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Good
  • Head office understands the what’s happening

    Do people think Sofology head office understands what's happening where they work?

    Most people think head office understands what’s happening where they work.

    How we know this

    50% of people think that this employer’s head office or owners have a good understanding of what’s really happening where they work.

    Based on data from 12 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do workers feel well informed about how Sofology is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    36% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 11 people who took the Breakroom Quiz between March 2023 and March 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Sofology

What Sofology employees say about their job

  • Best thing

    Customers
    Team

    Worst thing

    High kpi's
    Late nights monday - friday

    8.2

    Employee at Sofology, March 2023

  • Best thing

    Company really looks after everyone

    Worst thing

    Nothing

    10

    Sales consultant at Sofology, February 2021

See more reviews
  • Best thing

    Boring with a decent wage

    Worst thing

    Boring and unsociable hours

    7.1

    Sales advisor at Sofology, December 2020

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