Reposted 6 days ago

Support Worker

Achieve Together
Pay £13.00 per hour
Location Pontefract, West Yorkshire, WF9 4FT
Contract time Full time, part time, permanent

The Breakroom Take

5.1

Rated 5.1 out of 10, based on 274 employees who took the Breakroom Quiz

See all job reviews

About Achieve Together

Achieve Together is a specialist care provider. They support people with learning disabilities and autism.

Job description from Achieve Together

Support Worker

Postcode: WF9 - £12.20 per hour

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldnt be who we are today. Were always on the hunt for hard-working, passionate people who want to make a difference and help others so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, youll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job youll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, youll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

  • Flexible hours to suit a range of lifestyles
  • Career progression and training opportunities
  • Employee welfare and wellbeing initiatives
  • Recognition schemes, team events and social activities
  • Employee discount schemes across a range of retailers and services
  • Wagestream - a financial health app that gives you the ability to receive optional pay advances
  • Staff incentive schemes such asRefer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isnt absolutely necessary as we provide full training. As long as youre passionate, hard-working and empathetic, youll fit right in.

Join the team today and begin sharing moments and shaping lives.


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Job insights from Breakroom

Support workers

Support workers help vulnerable people to live independently

What you’ll do as a support worker:

  • Check the needs and progress of the individuals you are supporting
  • Help with daily tasks like budgeting, shopping and claiming benefits
  • Provide physical care and support including, bathing, dressing, cooking and feeding
  • Check and monitor health and help with medication

Is it right for you?

This job may involve:

  • Standing
  • Heavy lifting
  • Helping with personal care
  • Physical activity
  • Emotionally demanding duties
  • Wearing a uniform
  • Night work
  • Long hours
  • Anti-social hours
  • Cleaning
  • Working alone

Map

Pontefract, West Yorkshire, WF9 4FT

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Achieve Together pay support workers enough to live on?

    Some people are not paid a living wage.

    How we know this

    61% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Okay
  • Only some people are paid market rates

    Do Achieve Together pay support workers market rates?

    Only some people are paid above average for their job.

    How we know this

    64% of people are paid below average for the type of work they do.

    Based on data from 39 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Okay
  • Only some people get paid breaks

    Do support workers at Achieve Together get paid breaks?

    Sometimes. Only some people get paid breaks.

    How we know this

    63% of people say they don’t get paid breaks.

    Based on data from 35 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Achieve Together pay support workers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    97% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 33 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Good
  • Most people don’t do unpaid extra work

    Do support workers at Achieve Together do extra work that they don't get paid for?

    Rarely. Most people don’t do unpaid extra work.

    How we know this

    33% of people report that they do extra work that they don’t get paid for.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Okay
  • Less than 4 weeks notice of shifts

    How much notice do support workers get of their shift pattern at Achieve Together?

    Only some people get 4 weeks notice of when they’re working.

    How we know this

    • 32% of people with changing schedules report getting one week notice or less.
    • 23% of people with changing schedules report getting two weeks notice.
    • 10% of people with changing schedules report getting three weeks notice.
    • 35% of people with changing schedules report getting four weeks notice or more.

    Based on data from 31 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Good
  • Most people don’t worry about their hours

    Do support workers at Achieve Together worry about hours?

    Most people don’t worry about getting enough hours.

    How we know this

    81% of people report they don’t worry about getting enough hours.

    Based on data from 31 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do support workers at Achieve Together get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    42% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Okay
  • Can be hard to change shifts

    How easy is it for support workers at Achieve Together to change shifts?

    Some people find it hard to change shifts.

    How we know this

    57% of people report that it’s hard to change shifts if they need to.

    Based on data from 49 people who took the Breakroom Quiz between April 2023 and March 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Good
  • Easy to book holiday

    How easy is it for support workers to book a holiday at Achieve Together?

    Most people find it easy to book holiday.

    How we know this

    79% of people report it’s easy to book holidays.

    Based on data from 38 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Achieve Together managers change support workers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    45% of people say their manager changes their shifts at the last minute.

    Based on data from 38 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Good
  • Most people find it easy to take sick leave

    How easy is it for support workers to take sick leave at Achieve Together?

    Most people find it easy to take sick leave.

    How we know this

    73% of people report that it’s easy to take time off if they are sick.

    Based on data from 37 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

  • Okay
  • Only some parents say it’s good

    Is working as support workers at Achieve Together good if you have caring responsibilities?

    Only some parents and carer say this is a good place to work.

    How we know this

    53% of people who care for a child or other relative report this isn’t a good place to work.

    Based on data from 19 people who took the Breakroom Quiz between April 2023 and February 2025.

    Why this matters

    Whether it’s looking after children or caring for a relative, a good job should support your responsibilities outside of work.

Workplace

    Okay
  • Only some people feel treated with respect

    Do support workers at Achieve Together feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    40% of people say they’re not treated with respect by their managers.

    Based on data from 35 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do support workers at Achieve Together get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    97% of people report that they don’t get to take proper breaks.

    Based on data from 39 people who took the Breakroom Quiz between April 2024 and March 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for support workers to work at Achieve Together?

    Most people feel stressed here.

    How we know this

    76% of people say they often feel stressed at work.

    Based on data from 37 people who took the Breakroom Quiz between April 2024 and March 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do support workers at Achieve Together enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    38% of people report they don’t enjoy their job.

    Based on data from 32 people who took the Breakroom Quiz between April 2024 and April 2025.

  • Okay
  • Only some people recommend their team

    Do support workers at Achieve Together recommend working with their team?

    Only some people recommend working with their team.

    How we know this

    63% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 38 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do support workers get enough training when they start at Achieve Together?

    Some people didn’t get enough training when they started.

    How we know this

    44% of people report they didn’t get enough training when they started working here.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Needs improving
  • Most people don’t get support to progress

    Are support workers given support to progress at Achieve Together?

    Most people aren’t given support to progress here.

    How we know this

    In the last year, 69% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 35 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do support workers think Achieve Together head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    88% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 34 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do support workers feel well informed about how Achieve Together is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    67% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 36 people who took the Breakroom Quiz between April 2024 and April 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Achieve Together

What Achieve Together employees say about their job

  • Best thing

    Easy to book holidays
    Easy to socialise with other workers

    Worst thing

    No breaks

    8.2

    Support worker at Achieve Together, October 2024

  • Best thing

    Get to go home when my shift finished

    Worst thing

    Not being appropriated enough by management and head office, not getting paid enough for the hard work me and my colleagues do

    5.0

    Practice lead at Achieve Together, April 2024

See more reviews
  • Best thing

    Staff and residents
    Helping them achieve their goals

    Worst thing

    Lack of understanding and knowledge of my service from senior management.
    Lack of support

    4.9

    Registered manager at Achieve Together, December 2023

  • Best thing

    Rewarding role

    Worst thing

    Lack of head office understanding, lack of communication. Not enough thoughts or cares for the staff.

    5.5

    Support worker at Achieve Together, March 2023

  • Best thing

    The few people I made friends with..

    Worst thing

    everything higher mangerment were horrible no care at all,cared more about the bottom line then the staff wellbeing

    5.5

    Support worker at Achieve Together, November 2022

  • Best thing

    The Service users

    Worst thing

    Not person centred it's all about the money

    4.5

    Senior support worker at Achieve Together, October 2022

  • Best thing

    The PWS

    Worst thing

    The way management do not uphold the company values and policies

    3.7

    Senior support worker at Achieve Together, July 2022

  • Best thing

    The people we support and some members of staffs

    Worst thing

    Covering shifts during Covid outbreak, covering shifts when on annual leave, not having administration time

    6.4

    Senior support worker at Achieve Together, March 2022

  • Best thing

    The people I support! And the family team dynamic that I have created within my service. I have worked hard to create the working environment I have and hope to Maintain and create it in other services.

    Worst thing

    The company. I love my job but staff aren’t treated like equals. And it’s hard to find people who have your back! I strive in making sure my staff know I have theirs if they need it, in the most professional way I know. But as a company in its self the way the staff are paid/ treated is poor.

    5.0

    Support worker at Achieve Together, November 2021

  • Best thing

    People we support

    Worst thing

    Booking time off, shift change at last moment

    3.7

    Support worker at Achieve Together, September 2021

  • More reviews from Achieve Together employees

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