Administrator
Turning Point Scotland
£23.5k–£24.5k per year
Paisley, Renfrewshire, PA1, United Kingdom
Full time, part time
The Breakroom Take
- People enjoy this job
- Good employer
- Respectful managers
- Proper training
- Learn new skills
About Turning Point Scotland
Turning Point Scotland is a social care charity. They offer support services, and specialise in drug and alcohol issues, mental health and learning disabilities.
Job description from Turning Point Scotland
Locations
Paisley
Service Name
Turnaround Residential Service
Type of service
Criminal Justice
Job Type
Administrator
Hours of work
Full Time and/or Part Time
Salary
£23,450 - £24,514
Job Description
Post: Administrator
Service: Turnaround
Based: 219 Gleniffer Road, Paisley, PA2 8UL
Hours: Full Time/ Part Time
Salary: £23,450 - £24,514
Contract: Permanent
Unleash Your Potential: Help us Change Lives?
Because People Matter at Turning Point Scotland, why not join us to reach your full potential.
Our Turning Point Scotland Service in Turnaround is looking for an enthusiastic and dynamic Administrator, who is motivated to work as part of our thriving and diverse team.
Your ability to work on your own initiative, manage and prioritise a busy work schedule and demonstrate attention to detail is essential. Along with your excellent communication, interpersonal and organisational skills along with experience of working in a proactive and flexible way will support our team in delivering the Care and Support in the community.
If this is, you then join us as our Administrator.
Turnaround Services
The Turning Point Scotland Turnaround service delivers focused services that address the complex and interrelated issues of offending behaviour and problematic use of alcohol and other drugs. In 2018, we redesigned our service to also include a Throughcare model.
Since 2007, we have worked alongside councils and social work departments within 22 local authorities including Angus, Argyll & Bute, Clackmannanshire, Dumfries & Galloway, East Ayrshire, East Dunbartonshire, East Renfrewshire, Fife, Inverclyde, North Ayrshire, Renfrewshire, South Ayrshire, South Lanarkshire and West Dunbartonshire.
An asset-based approach has been adopted to help increase an individual's self-awareness, self-esteem and confidence. Self-development and reflection are key to an individual when putting into practice the skills and learning achieved within the service to help sustain their recovery and offending behaviour.
We understand that everybody's experience is different.
As our Administrator, you will work closely with the whole staff team to provide a general administrative support including financial administrative tasks.
You will have excellent communication and organisational skills and be comfortable working with Microsoft Office packages.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
We value lived experience, please to read more about our views.
Job Description
Person Specification
Benefits package
Turning Point Scotland have Platinum accreditation in Investors in People. Our staff are our most important asset, therefore we offer extensive training and impressive personal and career-focused development opportunities. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People's lives and achieve your own personal fulfilment.
- Comprehensive Induction
- 123 Learning and development courses
- 29 eLearning courses
- Funded qualification - SVQ Social Services and Healthcare, work based assessment
- Your Career Pathway, we promote from within and advertise internally all jobs
- Pension Scheme, employer contribution 4%
- Wide range of family friendly policies
- 35 holiday/public holidays days' per year.
Does this position require a valid UK driving licence and access to a vehicle?
Yes
Does the post include personal care?
No
Does the post include cooking and housekeeping skills?
No
Will the service users be involved in this process?
No
Contact name & details
If you would like to chat about any aspect of the role, please call our Recruitment & Engagement Team on 0808 1643100.
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What employees say
Pay
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Good
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Most people are paid a living wage
Do Turning Point Scotland pay a living wage?
Most people are paid a living wage.
How we know this
71% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 17 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Turning Point Scotland pay market rates?
Most people are paid above average for their job.
How we know this
77% of people are paid above average for the type of work they do.Based on data from 13 people who took the Breakroom Quiz between April 2023 and February 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at Turning Point Scotland get paid breaks?
No. Most people don’t get paid breaks.
How we know this
80% of people say they don’t get paid breaks.Based on data from 15 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Okay
-
Only some people get sick pay
Do Turning Point Scotland pay sick pay?
Sometimes. Only some people get proper sick pay.
How we know this
44% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 16 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Good
-
Most people don’t do unpaid extra work
Do workers at Turning Point Scotland do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
How we know this
33% of people report that they do extra work that they don’t get paid for.Based on data from 12 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.
Hours and flexibility
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Okay
-
Only some people get a choice of shifts
Do Turning Point Scotland workers get to choose the shifts they work?
Some people don’t get enough choice over which shifts they work.
How we know this
42% report that their manager doesn’t give them enough choice over which shifts they work.Based on data from 12 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job is flexible around your personal life. This means you get a say in when you prefer to work.
Okay
-
Can be hard to change shifts
How easy is it for Turning Point Scotland workers to change shifts?
Some people find it hard to change shifts.
How we know this
58% of people report that it’s hard to change shifts if they need to.Based on data from 12 people who took the Breakroom Quiz between September 2022 and September 2024.
Why this matters
A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.
Good
-
Easy to book holiday
How easy is it to book a holiday at Turning Point Scotland?
Most people find it easy to book holiday.
How we know this
88% of people report it’s easy to book holidays.Based on data from 17 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Okay
-
Shifts can get changed at short notice
Do Turning Point Scotland managers change shifts at short notice?
Some managers change people’s shifts at short notice.
How we know this
42% of people say their manager changes their shifts at the last minute.Based on data from 12 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Okay
-
Some people find it hard to take sick leave
How easy is it to take sick leave at Turning Point Scotland?
Some people find it hard to take sick leave.
How we know this
50% of people report that it’s hard to take time off if they are sick.Based on data from 16 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do people at Turning Point Scotland feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
76% of people say they’re treated with respect by their managers.Based on data from 17 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Okay
-
Only some people get proper breaks
Do people at Turning Point Scotland get proper breaks?
Some people don’t get proper breaks.
How we know this
60% of people report that they don’t get to take proper breaks.Based on data from 15 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Some people are stressed
Is it stressful to work at Turning Point Scotland?
Some people feel stressed here.
How we know this
65% of people say they often feel stressed at work.Based on data from 17 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do people at Turning Point Scotland enjoy their jobs?
Most people enjoy their job.
How we know this
71% of people report they enjoy their job.Based on data from 14 people who took the Breakroom Quiz between March 2023 and February 2025.
Okay
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Only some people recommend their team
Do people at Turning Point Scotland recommend working with their team?
Only some people recommend working with their team.
How we know this
47% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 17 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do people get enough training when they start at Turning Point Scotland?
Most people got enough training when they started.
How we know this
75% of people report they got enough training when they started working here.Based on data from 16 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Good
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Most people get support to progress
Are people given support to progress at Turning Point Scotland?
Most people are given support to progress here.
How we know this
In the last year, 75% of people report being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 16 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Needs improving
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Head office doesn’t understand what’s happening
Do people think Turning Point Scotland head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 15 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
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Only some people feel well informed by head office
Do workers feel well informed about how Turning Point Scotland is doing?
Only some people feel well informed about how the company is doing.
How we know this
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 17 people who took the Breakroom Quiz between March 2023 and February 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Turning Point Scotland employees say about their job
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Best thing
It’s so rewarding
Worst thing
Not getting a lunch hour
Support worker at Turning Point Scotland, September 2022
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Reply from Recruitment and Engagement Partner - South at Turning Point Scotland, September 2023
Thank you for leaving us some feedback. It is great to hear you have found working at Turning Point Scotland so rewarding! I would like to assure you that all our employees are entitled to take their breaks & support the wellbeing of our employees.
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Best thing
Working and supporting some amazing people
Worst thing
Staff management
Management in general
For an organisation involved in care they don’t include their staffSupport practitioner at Turning Point Scotland, August 2021
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Reply from Recruitment and Engagement Partner - South at Turning Point Scotland, September 2023
Thank you for taking the time to leave your feedback. I'm sorry to hear about your experience and would like to assure you that the comments made do not align with our organisational values. I would be grateful if you could contact us to discuss further.
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