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Assistant Manager

Subway
Pay Estimated pay: £10.81-12.50 per hour

Location 16 Middleton Gardens, Middleton, Warwickshire, B78, United Kingdom
Contract time Full time

The Breakroom Take

4.2

Rated 4.2 out of 10, based on 1,267 employees who took the Breakroom Quiz

See all job reviews

  • Free food
  • Recommended by students

About Subway

Subway is a sandwich shop chain.

Job description from Subway

Closing Date: 31/12/2025

Leadership

  • Managing with integrity, honesty and knowledge to promote the culture, values and mission
  • Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results
  • Communicating clearly, concisely, accurately and professionally at all times
  • Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
  • Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
  • Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition
Executing functional responsibilities
  • Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
  • Using all operational tools to plan for and achieve operational excellence in the store
  • Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety
Team Member Development/Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:
  • Challenging and inspiring staff members to achieve business results
  • Ensuring staff members adhere to all established Subway® operational standards
  • Developing and maintaining positive relationships with the store team
  • Utilizing and demonstrating effective management policies and procedures


Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?


With over 41,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

About The Role

The Assistant Manager is required to regularly and customarily exercise discretion in managing the overall operation of the store as the deputy to the Store Manager. The Assistant Manager is responsible for serving customers, following health and safety procedures and keeping the store clean. You will assist in the development and training of Sandwich Artists™ and ensuring customer satisfaction and team productivity.

The Assistant Manager is responsible for demonstrating the principles in accordance with the franchise company and the Subway® brand.

This role assists the Store Manager by creating and maintaining the Subway® experience for our customers and partners.

Key Responsibilities Include:

Leadership
  • Managing with integrity, honesty and knowledge to promote the culture, values and mission
  • Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results
  • Communicating clearly, concisely, accurately and professionally at all times
  • Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
  • Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
  • Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing functional responsibilities
  • Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
  • Using all operational tools to plan for and achieve operational excellence in the store
  • Responsible for adherence to Subway® brand compliance standards with focus on standards relating to food safety

Team Member Development/Team Building

Providing staff with coaching, feedback and development opportunities to build effective teams by:

  • Challenging and inspiring staff members to achieve business results
  • Ensuring staff members adhere to all established Subway® operational standards
  • Developing and maintaining positive relationships with the store team
  • Utilizing and demonstrating effective management policies and procedures
Duties:
  • Maintaining business records as outlined in the Operations Manual and analyzing business records to manage the business
  • Communicating changes of food preparations formulas, standards, etc. to staff
  • Supporting local and national marketing initiatives
  • Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
  • Recruiting new staff members
  • Recognition and reward of staff performance
  • Disciplinary action as required
  • Identifying and contacting prospective customers to promote sales
  • Planning events and promotions

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.

Map

16 Middleton Gardens, Middleton, Warwickshire, B78, United Kingdom

A map of the rough location for this vacancy

What employees say

Pay

    Okay
  • Only some people are paid a living wage

    Do Subway pay assistant managers enough to live on?

    Some people are not paid a living wage.

    How we know this

    35% of people say they are paid below the Real Living Wage for where they live.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone should be paid enough to live on.

    The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.

    The current rates are £12.60 per hour, and £13.85 per hour in London.

    Find out more in our explainer about the Real Living Wage.

  • Needs improving
  • Most people are paid below market rates

    Do Subway pay assistant managers market rates?

    Most people are paid less than average for their job.

    How we know this

    89% of people are paid below average for the type of work they do.

    Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.

  • Needs improving
  • Most people don’t get paid breaks

    Do assistant managers at Subway get paid breaks?

    No. Most people don’t get paid breaks.

    How we know this

    72% of people say they don’t get paid breaks.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should have paid breaks.

    You should be paid for all your time at work, whether you’re on a break or not.

  • Needs improving
  • Most people don’t get sick pay

    Do Subway pay assistant managers sick pay?

    No. Most people don’t get proper sick pay.

    How we know this

    100% of people say they wouldn’t get paid if they were sick but scheduled to work.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off without worrying.

    At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.

    This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.

  • Okay
  • Some people do unpaid extra work

    Do assistant managers at Subway do extra work that they don't get paid for?

    Sometimes. Some people do unpaid extra work.

    How we know this

    56% of people report that they do extra work that they don’t get paid for.

    Based on data from 16 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    Everyone should get paid for any extra work they do, even if it is outside your contracted hours. At a good job, you should be paid for all the time you spend at work.

Hours and flexibility

    Needs improving
  • Less than 4 weeks notice of shifts

    How much notice do assistant managers get of their shift pattern at Subway?

    Most people don’t get 4 weeks notice of when they’re working.

    How we know this

    • 84% of people with changing schedules report getting one week notice or less.
    • 16% of people with changing schedules report getting two weeks notice.
    • 0% of people with changing schedules report getting three weeks notice.
    • 0% of people with changing schedules report getting four weeks notice or more.

    Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, you get plenty of notice about when you’re working.

    This makes it easy for you to plan the rest of life, as well as your finances, because you know how much you’ll be working and when.

  • Okay
  • Some people worry about their hours

    Do assistant managers at Subway worry about hours?

    Some people worry about getting enough hours.

    How we know this

    63% of people report they worry about getting enough hours.

    Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, you shouldn’t have to worry about getting enough hours each week.

    A good job should guarantee you a minimum number of hours in a contract, if you want it.

    This makes it easier to plan your finances, because you know how much you’ll be earning.

  • Okay
  • Only some people get a choice of shifts

    Do assistant managers at Subway get to choose the shifts they work?

    Some people don’t get enough choice over which shifts they work.

    How we know this

    50% report that their manager doesn’t give them enough choice over which shifts they work.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job is flexible around your personal life. This means you get a say in when you prefer to work.

  • Needs improving
  • Hard to change shifts

    How easy is it for assistant managers at Subway to change shifts?

    Most people find it hard to change shifts.

    How we know this

    73% of people report that it’s hard to change shifts if they need to.

    Based on data from 15 people who took the Breakroom Quiz between June 2023 and April 2025.

    Why this matters

    A good job is flexible around your personal life. It should be easy to change a shift if you need to, whether that’s in an emergency or for planning ahead.

  • Okay
  • Can be hard to book holiday

    How easy is it for assistant managers to book a holiday at Subway?

    Some people find it hard to book holiday.

    How we know this

    36% of people report it’s hard to book holidays.

    Based on data from 14 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.

  • Okay
  • Shifts can get changed at short notice

    Do Subway managers change assistant managers shifts at short notice?

    Some managers change people’s shifts at short notice.

    How we know this

    65% of people say their manager changes their shifts at the last minute.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.

  • Okay
  • Some people find it hard to take sick leave

    How easy is it for assistant managers to take sick leave at Subway?

    Some people find it hard to take sick leave.

    How we know this

    65% of people report that it’s hard to take time off if they are sick.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone gets sick sometimes. You should be able to take time off when you need to.

    A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.

Workplace

    Okay
  • Only some people feel treated with respect

    Do assistant managers at Subway feel treated with respect by their managers?

    Some people don’t feel treated with respect by their managers.

    How we know this

    47% of people say they’re not treated with respect by their managers.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.

  • Needs improving
  • Most people don’t get proper breaks

    Do assistant managers at Subway get proper breaks?

    Most people don’t get proper breaks.

    How we know this

    76% of people report that they don’t get to take proper breaks.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.

  • Needs improving
  • Most people are stressed

    Is it stressful for assistant managers to work at Subway?

    Most people feel stressed here.

    How we know this

    89% of people say they often feel stressed at work.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.

    Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.

  • Okay
  • Only some people enjoy their job

    Do assistant managers at Subway enjoy their jobs?

    Only some people enjoy their job.

    How we know this

    64% of people report they don’t enjoy their job.

    Based on data from 14 people who took the Breakroom Quiz between May 2023 and March 2025.

  • Needs improving
  • Most people don’t recommend their team

    Do assistant managers at Subway recommend working with their team?

    Not many people recommend working with their team.

    How we know this

    68% of people report that they wouldn’t recommend working with their immediate team to a friend.

    Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job means enjoying the place where you work.

    The people you work with every day really matter. They can be the difference between a terrible day and a great one.

    If you’d recommend your team to a friend, this shows that something’s going right.

  • Okay
  • Only some people get enough training

    Do assistant managers get enough training when they start at Subway?

    Some people didn’t get enough training when they started.

    How we know this

    47% of people report they didn’t get enough training when they started working here.

    Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should give you good training when you start, not just drop you in at the deep end.

    This means that you’ll be happier and more productive from day one and shows that your employer values you.

    It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.

  • Okay
  • Only some people get support to progress

    Are assistant managers given support to progress at Subway?

    Only some people are given support to progress here.

    How we know this

    In the last year, 37% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.

    Based on data from 19 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.

    This means you’ll be able to build on your skills and experience, and earn more money.

  • Needs improving
  • Head office doesn’t understand what’s happening

    Do assistant managers think Subway head office understands what's happening where they work?

    Most people think head office doesn’t understand what’s happening where they work.

    How we know this

    94% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.

    Based on data from 18 people who took the Breakroom Quiz between May 2023 and April 2025.

    Why this matters

    At a good job, the role of head office should be to support the people on the frontline serving customers.

    To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.

  • Okay
  • Only some people feel well informed by head office

    Do assistant managers feel well informed about how Subway is doing?

    Only some people feel well informed about how the company is doing.

    How we know this

    53% of people feel that they aren’t kept well informed about how the company is doing as a whole.

    Based on data from 17 people who took the Breakroom Quiz between May 2023 and March 2025.

    Why this matters

    At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.

    You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.

Find out more about working at Subway

What Subway employees say about their job

  • Best thing

    Free drinks and sub while on shift

    Worst thing

    Management don't listen to their staff

    3.0

    Sandwich artist at Subway, February 2025

  • Best thing

    I enjoy the personal connection with the customers and every task is very straight forward and easy to understand

    Worst thing

    I do not get paid for how long it takes to close. I am untrained and am frequently left running the shop by myself. I often injure myself on shift with burns on the oven

    3.0

    Sandwich artist at Subway, December 2024

See more reviews
  • Best thing

    Interacting with customers

    Worst thing

    No manager at the store so I see standard droping

    2.8

    Sandwich artist at Subway, November 2024

  • Best thing

    I love the people that I work with, I get along with everyone there and we have a laugh together but we also get the work done so it tends to run smoothly. The hours are sometimes great for if you’re a student and need that extra bit of money coming in. I left my previous job for reasons of my own and I can say that I am physically and mentally happier in my place of work now.

    Worst thing

    The hours aren’t good enough for everyone trying to have money to live on. After rent there’s times where I have £6 to last me two weeks until my next payslip. There’s been times where I’ve been assaulted by customers and there’s nothing that has been done from the manager or higher up. I’ve spoken to the police but I’m still waiting on a response from them. There’s times when I feel like I’ve ran the shift all by myself or I’ve had to take changes because my colleagues (who are getting paid more than me) are sat on their phone or are doing god knows what when I’ve asked for help multiple times.

    4.6

    Sandwich artist at Subway, November 2024

  • Best thing

    Not a very difficult job.
    leeway when needed & food is provided.
    it’s a safe working environment.
    We rarely get rude customers or complaints.

    Worst thing

    The long hours and the unpaid 30 minute breaks.
    9/10 times you can’t take a break because of how busy it can get.
    As a manager you feel like you’re carrying the whole store.
    Don’t get paid enough for the amount of work load that’s given to a store manager.

    5.0

    Store manager at Subway, September 2022

  • Best thing

    Easy to take holidays ect, close staff, free sandwich during shift, varied in a way- weather you're doing morning, mid shift or closing there are different tasks for you to focus on.

    Worst thing

    Understaffed, minimum wage, not many opportunities, at home (unpaid) training, not enough hours, short shifts, 'voluntary overtime' e.g. unpaid 30 mins-1 hour at close for cleaning. A job for students really.

    4.5

    Sandwich artist at Subway, July 2022

  • Best thing

    Not much, the food is okay but we still need to pay £1 per meal. The other coworkers are really nice but everyone is trying to find other jobs so

    Worst thing

    The rota keeps changing and doesn´t get posted so you will find yourself going in and they'll tell you to leave. The manager is rude and mean, truly would not recommend working there to anyone

    3.4

    Sandwich artist at Subway, June 2022

  • Best thing

    some team members, food, discount, not entirely difficult

    Worst thing

    have to always be quick and adapt to high-intensity environments, not that great pay and most of the time don't get paid overtime, delivery drivers are weird, some team members are not that great, breaks are never that long even if ur on a long shift, if you don't stand up for yourself people will take advantage of you.

    3.2

    Supervisor at Subway, June 2022

  • Best thing

    Actual tasks are easy - make this sandwich, clean this floor, enter that delivery into the till. Uncomplicated stuff.
    Communication with coworkers is typically clear and direct; whether or not I like them, I know what needs done when.
    You get some properly lovely regulars, a welcome break from the standard customer.

    Worst thing

    Minimum wage for the hardest workers.
    Incredible heat and stress; the individual tasks are easy, doing 5 at once while your brain melts and everything's beeping at you is not.
    Customers often do not recognise us as other human beings, instead mistaking us for sandwich automatons with no feelings to hurt or self-worth to degrade.

    3.3

    Supervisor at Subway, April 2022

  • Best thing

    Set my own shifts, works around family, business is doing well. Meals included for free per shift, 50% discount. Generally good team to work with overall

    Worst thing

    Demanding physically and mentally. Pressure on me due to my experience and position. Not enough business structure to staff more appropriately at all times. My staff are zero hour contracts/minimum wage which creates problems sometimes with reliability and retention. Even if I create a good work atmosphere other employers pay competitively. Bank holiday work is compulsory aside from 2 per year. Always 'on call'/'available' for emergencies

    3.5

    Store manager at Subway, April 2021

  • More reviews from Subway employees

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