Store Manager Designate
Safestore
£32.0k–£36.8k per year
58a Tregunter Rd, SW10 9HJ, United Kingdom
Full time
The Breakroom Take
- Respectful managers
- Proper training
- Proper breaks
About Safestore
Safestore is a self-storage company.
Job description from Safestore
Department: Region 7
Employment Type: Permanent - Full Time
Location: Chelsea
Compensation: GBP 32,000 - GBP 36,800 / year
Description
Here at Safestore our people make the difference. We're a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
Basic starting salary: GBP 32,000 per annum. Including a bonus each month which can take you up to - GBP 36,800per annumThis position is a full time and permanent role. You will be required to work 40 hours per week, which will be any 5 out of 7 days on a rota basis.
With this position you will be based in one store and required to travel to our local stores in Chelsea, Earls Court and Fulham (travel expenses paid when traveling to one of the additional stores).
As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales.
We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store's bonus targets.
What we will offer you:
- 28 days paid holiday per year (including bank holidays)
- Bonuses of basic monthly salary for achieving targets
- Enhanced parental leave
- Pension scheme
- Healthcare cash plan for all colleagues
- Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
- Sharesave scheme with huge success historically for our colleagues
- Colleague and family discounts on Safestore products and services
- Employee Assistance Programme
What you will offer us:
- People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
- Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
- Sales: Achieving your targets by understanding every customer's requirements, and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets.
- Store standards: Customers' first impressions are key; leading your store team to deliver these, we are proud to provide our customers with excellent store standards.
A successful Store Manager will:
- Have had previous experience in a management role
- Have an operational background in a customer facing environment such as retail/consultative sales
- Be able to lead a team and coach for performance
- Have strong communication skills and be approachable
- Have strong commercial acumen
- Be able to lead your team through the fast-moving storage industry environment
Job insights from Breakroom
Retail store and shop managers
Retail managers look after stores, staff and sales ensuring that targets are met
What you’ll do as a retail store and shop manager
- Serve and advise customers
- Look after staff and rotas
- Manage deliveries and stock
- Handle customer payments, complaints, returns and refunds
- Keep the store clean and tidy
- Be responsible for sales targets and goals
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Using a computer
- Wearing a uniform
- Physical activities
- Managing people
- Anti-social hours
What employees say
Workplace
-
Needs improving
-
Head office doesn’t understand what’s happening
Do managers think Safestore head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
91% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 11 people who took the Breakroom Quiz between July 2022 and May 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
What Safestore employees say about their job
-
Best thing
simple and easy to follow, no cold calling
Worst thing
You have to call enquiries and hit targets which arent always easy to achieve meaning no bonus for potentially long periods
Sales consultant at Safestore, September 2022
-
Best thing
Relatively easy job
Worst thing
Travel, no support from management
Sales consultant at Safestore, August 2022
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