Retail Sales Advisor - 30 Hours
DFS
Estimated pay: ÂŁ7.58-11.53 per hour
Poole, BH15 3TE, GB
The Breakroom Take
- People enjoy this job
- Respectful managers
- Proper training
About DFS
DFS is a furniture retailer. They sell sofas, beds, tables and chairs.
Job description from DFS
Job Description
A bit about the role:
Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way.
Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us....
ZIPC1_UKTJ
Job insights from Breakroom
Retail and sales assistants:
Sales assistants help customers and sell goods and services
What you’ll do as a retail and sales assistant:
- Serve and advise customers
- Take delivery of goods and stock
- Arrange and display goods
- Check for damaged or missing items
- Handle customer payments, returns and refunds
- Keep the store clean and tidy
Is it right for you?
This job may involve:
- Dealing with customers
- Standing
- Wearing a uniform
- Heavy lifting
- Cleaning
- Physical activities
What employees say
Pay
-
Needs improving
-
Most people are paid below market rates
Do DFS pay sales assistants market rates?
Most people are paid less than average for their job.
How we know this
80% of people are paid below average for the type of work they do.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do sales assistants at DFS get paid breaks?
No. Most people don’t get paid breaks.
How we know this
90% of people say they don’t get paid breaks.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Hours and flexibility
-
Good
-
Easy to book holiday
How easy is it for sales assistants to book a holiday at DFS?
Most people find it easy to book holiday.
How we know this
90% of people report it’s easy to book holidays.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Workplace
-
Needs improving
-
Most people don’t get proper breaks
Do sales assistants at DFS get proper breaks?
Most people don’t get proper breaks.
How we know this
70% of people report that they don’t get to take proper breaks.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Good
-
Most people enjoy their job
Do sales assistants at DFS enjoy their jobs?
Most people enjoy their job.
How we know this
80% of people report they enjoy their job.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Okay
-
Only some people recommend their team
Do sales assistants at DFS recommend working with their team?
Only some people recommend working with their team.
How we know this
40% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Good
-
Most people get enough training
Do sales assistants get enough training when they start at DFS?
Most people got enough training when they started.
How we know this
80% of people report they got enough training when they started working here.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Needs improving
-
Head office doesn’t understand what’s happening
Do sales assistants think DFS head office understands what's happening where they work?
Most people think head office doesn’t understand what’s happening where they work.
How we know this
80% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Okay
-
Only some people feel well informed by head office
Do sales assistants feel well informed about how DFS is doing?
Only some people feel well informed about how the company is doing.
How we know this
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.Based on data from 10 people who took the Breakroom Quiz between April 2023 and March 2025.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What DFS employees say about their job
-
Best thing
Work life balance
Worst thing
After service when it goes wrong
General manager at DFS, April 2025
-
Best thing
Relaxed work environment, good pay, ability to take breaks, book holiday where possible.
Worst thing
Opening times
Sales advisor at DFS, January 2025
Similar jobs near Poole, BH15 3TE
Find more jobs like this
CloseSave 11 hours a week searching for something new. We can get you…
- The pay you’re looking for
- The hours that you need
- Jobs close to where you live
Answer a few simple questions and we’ll find something that’s right for you. (You can get back to this job later.)
No thanks, I want to applyApplying will take you to a different website.
Type in your email to save this job
Close
By signing up you’re agreeing to our terms and conditions and privacy policy.
About this pay
CloseEstimated pay
This pay estimate is based on data from 10 DFS employees who took the Breakroom Quiz between April 2023 and March 2025.
Take the Breakroom Quiz to compare your job.