Warehouse Operative
Furniture Village
£27750.00-30500.00 per year
Guildford, Surrey, GU1 1RU, United Kingdom
Full time
The Breakroom Take
- People enjoy this job
- Good employer
- Respectful managers
- Proper breaks
About Furniture Village
Furniture Village is a furniture retailer. Products they sell include sofas, beds and dining room sets.
Job description from Furniture Village
Raise your hand if you:
- Want to be part of a high energy team that works together and wins together
- Are meticulously organised, efficient and flexible
- Have instant rapport with customers and suppliers
- Confidently follow operational best practice
- Want to earn £27,750 plus bonus plus a host of industry leading perks
Want to learn more? Great!
Furniture Village is a family business through and through. In the words of our founder and CEO Peter Harrison: "we employ nice people to sell nice furniture to nice customers". We've been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 55 stores on the map with more to come.
We source beautiful furniture from across the globe - handmade mattresses from Yorkshire, bespoke marble tables from Italy, precision engineered wardrobes from Germany - and we deliver them with love. Always, always putting the customer first.
What drives our success? Our people. The heartbeat of our business. We offer incredible opportunities for progression, fast tracking promotions and celebrating success.
A little more about the role
As a key team player, you will:
- Support the customer fulfilment function by administering all warehouse and distribution activities
- Unloading inbound and outbound deliveries, verifying quantities and checking the condition of goods against purchase orders.
- Organising and maintaining stock levels, updating records and conducting regular stock checks.
- Picking products from the warehouse, packing them securely and preparing them for delivery ensuring labelling and documentation is correct.
- Warehouse Organisation: Keeping storage areas are clean, safe and organised to optimise and efficient operation.
- Comply with all health and safety
Do you have these qualities?
- Genuine empathy and willingness to help
- Commitment and tenacity, owning issues and seeing them through to completion
- Punctuality, professionalism and pragmatism
- Confidence in problem solving
- A love of detail
- Accountability, holding high standards for yourself, your team and the business
- A true team player, one who loves to have fun and get the job done
In return, we'll reward you with:
- Competitive package: £27,750 plus bonus
- Bestin-class perks: pension scheme, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox and staff discount
- Excellence as standard: we do things the right way, not the easy way
- A culture of rewards: generous bonus structure
- Real progression opportunities: we set you up for success and we love to fasttrack promotions
- Awardwinning business: the UK's leading independent furniture retailer, voted an Outstanding Place to Work and the Supreme Champion Family Business of the Year
Want to be part of a Great British success story?
As a family business, it's really important to us that everyone feels part of our family. We're an equal opportunities employer and welcome everyone. Apply now for the next leap in your career and let's talk. Together we can do wonderful things.
Job insights from Breakroom
Warehouse operative
Warehouse operatives take delivery of goods, and pick, pack and dispatch products
What you’ll do as a warehouse operative:
- Take delivery of goods and raw materials
- Pack and wrap goods
- Check for damaged or missing items
- Make sure stock is stored correctly and safely
- Load goods ready for dispatch
Is it right for you?
This job may involve:
- Standing
- Heavy lifting
- Night work
- Cleaning
- Physical activities
What employees say
Pay
-
Good
-
Most people are paid a living wage
Do Furniture Village pay a living wage?
Most people are paid a living wage.
How we know this
81% of people say they are paid at or above the Real Living Wage for where they live.Based on data from 21 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should be paid enough to live on.
The Real Living Wage is a voluntary rate employers can sign up to that is based on the real cost of living.
The current rates are £12.60 per hour, and £13.85 per hour in London.
Find out more in our explainer about the Real Living Wage.
Good
-
Most people are paid market rates
Do Furniture Village pay market rates?
Most people are paid above average for their job.
How we know this
68% of people are paid above average for the type of work they do.Based on data from 19 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Pay can vary a lot between types of job. Employers should be ensuring that the rates their staff are paid are in line with similar roles elsewhere.
Needs improving
-
Most people don’t get paid breaks
Do workers at Furniture Village get paid breaks?
No. Most people don’t get paid breaks.
How we know this
85% of people say they don’t get paid breaks.Based on data from 20 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should have paid breaks.
You should be paid for all your time at work, whether you’re on a break or not.
Needs improving
-
Most people don’t get sick pay
Do Furniture Village pay sick pay?
No. Most people don’t get proper sick pay.
How we know this
70% of people say they wouldn’t get paid if they were sick but scheduled to work.Based on data from 20 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off without worrying.
At a good job you should still get paid if you’re scheduled to work but can’t due to sickness. Your contract should say how many sick days you can take each year.
This is more than the legal minimum, which says you should only get paid if you are unwell for 4 full days. See Citizens Advice for more details.
Hours and flexibility
-
Good
-
Easy to book holiday
How easy is it to book a holiday at Furniture Village?
Most people find it easy to book holiday.
How we know this
80% of people report it’s easy to book holidays.Based on data from 20 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should let you take time off when you need it, and it shouldn’t be a nightmare to arrange.
Good
-
Shifts don’t get changed at short notice
Do Furniture Village managers change shifts at short notice?
Most managers don’t change people’s shifts at short notice.
How we know this
80% of people say their manager doesn’t changes their shifts at the last minute.Based on data from 10 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
If your manager is often changing your shifts at short notice that’s a sign of poor planning. At a good job you won’t be messed around at the last minute.
Good
-
Most people find it easy to take sick leave
How easy is it to take sick leave at Furniture Village?
Most people find it easy to take sick leave.
How we know this
95% of people report that it’s easy to take time off if they are sick.Based on data from 19 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone gets sick sometimes. You should be able to take time off when you need to.
A good job should support you when you’re unwell and have systems in place that will allow you to take time off to recover when you need it.
Workplace
-
Good
-
Most people feel treated with respect
Do people at Furniture Village feel treated with respect by their managers?
Most people feel treated with respect by their managers.
How we know this
79% of people say they’re treated with respect by their managers.Based on data from 19 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
Everyone should get treated with respect by their managers. You shouldn’t feel discriminated against or bullied, and if you have a problem you should be able to speak to someone about it.
Good
-
Most people get proper breaks
Do people at Furniture Village get proper breaks?
Most people get proper breaks.
How we know this
68% of people report that they get to take proper breaks.Based on data from 22 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
When you take a break it should be a proper rest. It should last the full duration and you shouldn’t get pulled off it.
Okay
-
Some people are stressed
Is it stressful to work at Furniture Village?
Some people feel stressed here.
How we know this
48% of people say they often feel stressed at work.Based on data from 21 people who took the Breakroom Quiz between October 2022 and October 2024.
Why this matters
Work isn’t always easy, but if you’re frequently feel stressed, that’s not good.
Your employer should support you with enough people and resources to get your job done without feeling overwhelmed.
Good
-
Most people enjoy their job
Do people at Furniture Village enjoy their jobs?
Most people enjoy their job.
How we know this
88% of people report they enjoy their job.Based on data from 16 people who took the Breakroom Quiz between February 2023 and December 2024.
Okay
-
Only some people recommend their team
Do people at Furniture Village recommend working with their team?
Only some people recommend working with their team.
How we know this
59% of people report that they wouldn’t recommend working with their immediate team to a friend.Based on data from 22 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job means enjoying the place where you work.
The people you work with every day really matter. They can be the difference between a terrible day and a great one.
If you’d recommend your team to a friend, this shows that something’s going right.
Okay
-
Only some people get enough training
Do people get enough training when they start at Furniture Village?
Some people didn’t get enough training when they started.
How we know this
40% of people report they didn’t get enough training when they started working here.Based on data from 20 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should give you good training when you start, not just drop you in at the deep end.
This means that you’ll be happier and more productive from day one and shows that your employer values you.
It’s also very important if your job involves anything that could be dangerous. Good training from the outset keeps you and your team safe.
Okay
-
Only some people get support to progress
Are people given support to progress at Furniture Village?
Only some people are given support to progress here.
How we know this
In the last year, 40% of people report not being given an opportunity to get better at their job, learn a new skill, learn to manage a team or get more responsibility in their role.Based on data from 20 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
A good job should help you progress at work, if you want to. That might be supporting you to get better at the job you currently have, learn something new, manage a team or take on more responsibilities.
This means you’ll be able to build on your skills and experience, and earn more money.
Okay
-
Head office only partly understands what’s happening
Do people think Furniture Village head office understands what's happening where they work?
Some people think head office doesn’t understand what’s happening where they work.
How we know this
58% of people think that this employer’s head office or owners don’t have a good understanding of what’s really happening where they work.Based on data from 19 people who took the Breakroom Quiz between March 2023 and December 2024.
Why this matters
At a good job, the role of head office should be to support the people on the frontline serving customers.
To do that properly, the company’s owners or head office need to have a good understanding of what’s really happening on the frontline. This is especially important when a company owns multiple locations.
Good
-
Most people feel well informed by head office
Do workers feel well informed about how Furniture Village is doing?
Most people feel well informed about how the company is doing.
How we know this
86% of people feel that they are kept well informed about how the company is doing as a whole.Based on data from 21 people who took the Breakroom Quiz between February 2023 and December 2024.
Why this matters
At a good job, there should be a supportive relationship between the people working on the frontline serving customers and the people who own the company or work in head office.
You should be kept informed about how the company is doing as a whole, both in good times and when things get tough for the business.
What Furniture Village employees say about their job
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Best thing
I'm basically my own boss once away from the warehouse. Get on with my colleagues and we support each other. Sometimes get to finish early when all deliveries are complete.
Worst thing
Don't always know what is happening within the company. Teams can be changed at a moment's notice. Sometimes feel unappreciated
Delivery driver at Furniture Village, July 2021
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