United Utilities

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United Utilities is a water provider. They supply water and treat waste water in North West England.

unitedutilities.com

Do United Utilities pay by the hour or annually?

People get paid an annual salary at United Utilities.

34%
by the hour
66%
an annual salary
  • 34% of people report they get paid by the hour.
  • 66% of people report they get paid an annual salary.

Last updated 13 April 2025

How we know this

Based on data from 53 people who took the Breakroom Quiz between April 2023 and April 2025.

What employees are saying about United Utilities

  • Best thing

    The freedom being the van van based from home

    Worst thing

    The hazards and lack of career development

    8.5

    Electrical engineer at United Utilities, June 2024

  • Best thing

    Good communication

    Worst thing

    Customers shouting at you because their in debt

    9.9

    Customer advisor at United Utilities, September 2023

  • Best thing

    Management Style, On Site Facilities, Listen to staff opinions, benefits are great.

    Worst thing

    Pay grades are determined by job title not work load, skill and experience. Agents from different teams in the same departments get paid the same amount but those teams have varying levels of skill and competency. Hard to get holidays

    9.4

    Customer advisor advanced at United Utilities, May 2022

  • Best thing

    People I work with, pay, leave, sick pay, half of my pension

    Worst thing

    The other half of my pension, ceo, higher management.

    9.9

    Employee at United Utilities, January 2021

  • Best thing

    Terms and pay

    Worst thing

    Lack of understanding from management causing bad spending

    9.0

    Engineer at United Utilities, December 2020

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